Social Service Assistant - Veterans Services, Honor Home Women Campus - Shift Worker, Less than 20 H
Company: Axess Family Services
Location: Canton
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description: Social Service
Assistant Veterans Services, Honor Home Women Campus Less than 20
Hours/Week $15.00/Hour Schedule: Flexible scheduling, Determined on
a case by case basis GENERAL STATEMENT OF DUTIES: The Social
Service Assistant will be responsible to the Program Manager of the
locality within which they are employed and work to provide a
trauma-informed, safe and stimulating environment for clients. They
will be expected to work within the policies and procedures of
Family & Community Services and work toward the maintenance of
excellent service standards and professional practices. ESSENTIAL
RESPONSIBILITIES: 1. To assist in the efficient running of the
facility and its therapeutic programming and other general duties
associated. 2. While utilizing trauma-informed care, assist clients
upon shelter entrance with required paperwork, continued assistance
throughout their shelter stay by providing supplemental case
management, and assist in communication and coordination with
various agencies to secure appointments and resources. 3. Provide a
level of support necessary to ensure all clients experience an
improved quality of life while in our shelters. 4. Use a
strength-based approach to help clients in working towards their
goals of obtaining independent living. 5. Accompany clients to
appointments, as needed. 6. Organize, plan and lead groups for
clients in shelter to help promote positive interactions and group
work (i.e. affirmation boards, book club, yoga, etc.), on a
voluntary basis, when time allows. 7. Complete daily administrative
duties such as answering phone, directing inbound calls, keeping
office clean and organized, tracking supply lists and facility
needs, completing check requests and therapeutic programming
attendance of clients. 8. Maintain facility documents and records
and ensure all requirements to operate a facility are being met,
such as conducting fire drills, kitchen temperatures, and other
facility needs. 9. Prepare rooms and meals (as needed) for clients.
10. Work with team members to foster a positive working
environment. 11. Promote anti-discriminatory practice ensuring that
no resident is discriminated against on the grounds of race, class,
gender, religious beliefs, disability, or sexual orientation. 12.
Attend staff meetings and training courses as required by
management. 13. Report timely for all assigned shifts. 14. Complies
with agency policies and procedures, COA regulations, federal and
state requirements, and educational/certification/registry
requirements. 15. Other duties as assigned. Requirements:
QUALIFICATIONS: 1. Ability to utilize the trauma-informed care
model to provide open communication, fair and equitable treatment,
and display care and compassion. 2. Excellent in-person, phone,
email and written communication skills for team members and
clients, even in stressful situations. 3. Knowledge of community
services. 4. Must possess Microsoft Word skills. 5. Valid Ohio
Driver’s License and ability to meet agency requirements for
driving insurability. 6. Must be able to meet agency requirements
for criminal background check (Ohio Bureau of Criminal
Identification & Investigation) 7. Must have reliable
transportation and a phone. MINIMUM EDUCATIONAL/LICENSURE
REQUIREMENTS: High School Diploma or GED preferred. CPR/First Aid
Certification preferred. MINIMUM EXPERIENCE REQUIREMENTS :
Experience working in crisis intervention preferred. PHYSICAL
REQUIREMENTS: Must be able to lift and move at least 20 pounds.
PHYSICAL REQUIREMENTS: N/A
Keywords: Axess Family Services, Cleveland , Social Service Assistant - Veterans Services, Honor Home Women Campus - Shift Worker, Less than 20 H, Social Services , Canton, Ohio
