the smart solution for Cleveland jobs

Seasonal Partner Services Representative (Remote)

Company: Mommy Jobs Online
Location: Cleveland
Posted on: March 14, 2018

Job Description:

Our team is passionate about helping people go skiing and snowboarding more often! The Role: We established high-performance Partner Services Team enhances our partners' experience with world-class enterprise support and account management. We are looking for highly motivated and talented candidates to fill our Seasonal Partner Services Representative role in order to better support our Partner Services Team during our high-season. If you have experience with eCommerce platform solutions and experience in supporting Customer Success or Account Management teams, this may be a fit for you. This position is an outstanding opportunity for a smart, energetic, and detail-oriented person. Apply if you genuinely love helping people and solving their problems. If youre passionate about the success of partner relationships with our ski industry partners, we want to hear from you. Core Responsibilities: Work closely with the Partner Services (PS) and Sales Teams to successfully complete partner related requests. Manage phone and ticket queues, including weekend and Holiday coverage (November - April) Data Maintenance: Auditing systems and updating data through custom software interface. Ticket barcode reconciliation and allocation. Reloading ticket inventory upon request or as needed. Loading new and updated data to our inventory database with assistance from senior team members. Process resort closures by modifying inventory and updating internal departments. Modification of ticket product details that affect our website offerings. Running and emailing reports on behalf of the Partner Services Team or for partner contacts. Completing Quality Assurance (QA) on all inventory data points uploaded to our website. Process payments, refunds, and credits when necessary. Be the voice if the company to resort partner contacts. Ad Hoc projects. Requirements 2+ years of experience providing customer support, hospitality experience, or account management support. (For an internet e-commerce, SaaS, or travel site is preferred.) Working knowledge of the ski or travel industry. Extensive experience building effective client relationships through positive communication, honesty and trust. Outstanding written and verbal communication skills. You will need to explain complex ideas to partners, so writing and speaking with clarity and precision is a must. Great troubleshooting and analytical skills, constantly making improvements to our process. Compassionate and level-headed. You must be able to confidently and calmly serve high value partners in all types of situations, resulting in positive outcomes. A great teammate. We are a highly organized and efficient team. You should be extremely well-organized and comfortable collaborating with your team to solve diverse customer inquiries and issues. Able to roll with change and solve problems. We need your continuous input on how to make our company better. Fun! Our team can get a little weird at times. We embrace fun and seek balance with work and life. Schedule Expectations Training (first 1-2 weeks): Training will occur during normal business hours, generally 9am-6pm PST. During Season (roughly September - April): Saturdays through Wednesdays (Thursdays and Fridays off) - 6am - 3pm PST Availability to work winter holidays to ensure proper partner coverage. November - Thanksgiving, Black Friday, Cyber Monday December - Christmas Eve, Christmas Day, New Years Eve January - New Years Day, MLK Day February - Presidents Day Schedules may change based on business needs. Bonus Points Bachelors degree. 1-2 years experience supporting Customer Success and Account Managers for an internet eCommerce site. Familiarity with Salesforce, Zendesk, and other Software-as-a-Service is a plus. Familiarity with GoodData and Google Analytics is beneficial. Knowledge of Photoshop, Excel, and HTML/CSS are nice to have. Ability to speak, read, and write in Spanish or French at a conversational level is a plus. What's in it for you? Competitive hourly pay (starting at $17/hr) Work remotely Nice deals on lift tickets! Fun, outdoor activity focused culture To Apply To Become A CSR Agent: Please visit and click on Join Now and select the customer service job bank registry to become a member. Please reference agent id code MJOLROXANNA on your resume submission. Office: 14054186160

Keywords: Mommy Jobs Online, Cleveland, Seasonal Partner Services Representative (Remote), Sales, Cleveland, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Sales Jobs

AVON Independent Sales Representative (Romulus,MI)
Description: I STARTED SELLING AVON BECAUSE: I WANTED TO BE THE CEO OF MY OWN COMPANY br -A.S., Avon Independent Sales Representative br br It doesn't matter if you come from Customer Service, Accounting, Marketing, (more...)
Company: AVON
Location: Romulus
Posted on: 03/22/2018

Outside Sales/Territory Sales - Established Route, Full Training
Description: Imagine your day in a mobile tool store, on
Company: Mac Tools
Location: Ferndale
Posted on: 03/22/2018

Part Time Work At Home Sales Representative Ohio (Medina County)
Description: Make someone's day every br br day Shop with HSN and Cornerstone customers by supporting them through br br their purchases, educating them about various products, and providing an interaction (more...)
Company: HSN
Location: Brunswick
Posted on: 03/22/2018

Call Center Agents - Work From Home
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Warren
Posted on: 03/22/2018

Entry Level Sales
Description: Job DescriptionEntry Level Insurance SalesPhone Sales - Call Center environmentFree Leads and Flexible Schedule Between 9 AM and 7 PM New Agents can
Company: National Health Plans & Benefits Agency
Location: Fraser
Posted on: 03/22/2018

Wrestling Senior Sales Specialist
Description: Position: Wrestling Senior Sales Specialist officially titled ---Recruiting Specialist--- at NCSA br br Location: Remote, Work from Home br br Earning Potential: 50K- 150K per year br br (more...)
Company: NCSA
Location: Cleveland
Posted on: 03/22/2018

Sales Representative - Mayfield Heights Costco
Description: Job DescriptionWE ARE CURRENTLY HIRING FOR THE MAYFIELD HEIGHTS COSTCO LOCATION Sales Representative ndash Event Brand Marketing - Demo Promoter - Up to 200/day Compensation: ul li Starting at (more...)
Company: MK Marketing LLC-TX
Location: Cleveland
Posted on: 03/22/2018

Customer Service Representative I/Teller- (Medina Branch, Medina, OH)
Description: At Third Federal, named for five years in a row as One of the Best Companies to Work For in America by Fortune magazine, we offer a pleasant customer service oriented work environment, competitive salary, (more...)
Company: Third Federal Savings and Loan Association
Location: Medina
Posted on: 03/22/2018

Sales Representative
Description: American Dream Home Improvement ADHI is now hiring Sales Representatives, Sales Managers, and Sales Professionals to join the ADHI Dream Team. Our sales team members are some of---the best trained (more...)
Company: American Dream Home Improvement
Location: Redford
Posted on: 03/22/2018

Call Center Agents
Description: We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government (more...)
Company: Mommy Jobs Online
Location: Novelty
Posted on: 03/22/2018

Log In or Create An Account


Forgot password?

Find us on Facebook

Find us on LinkedIn

Get the latest Ohio jobs by following @recnetOH on Twitter!

Cleveland RSS job feeds