Donor Recruitment Coordinator II - Cleveland, OH

Company: Msccn
Location: Cleveland
Posted on: April 1, 2026

Job Description:

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Shift Information : Monday - Friday 8:30 AM - 5:00 PM This is a Hybrid Position Hourly Rate: $18.03 OUR IDEAL CANDIDATE: If you are energetic, self-motivated, enjoy working with volunteers and like the fast pace of sales, the American Red Cross has an opportunity for you! We have an opening on our Donor Recruitment team for a Donor Recruitment Specialist! As an employee at the American Red Cross, you could be on the front lines of making a positive impact on our community. Join our non-profit organization, where your heart and mind go to work! WHERE YOUR CAREER IS A FORCE GOOD: Confirms all information regarding blood drives with blood drive coordinators/blood drive sponsors and communicates details (refreshment requests, hold dates, hours of operation, staffing, directions, volunteer needs, collateral materials needed, special equipment and cancellations) to production planning staff to help ensure success of the blood collection effort. Serves as a liaison between the customer and the appropriate staff. Handles customer inquiries and requests in a professional, courteous, helpful and timely manner. Prepares and maintains all account files including correspondence, operational records and customer surveys to ensure accurate documentation of blood drive activity. Assists team in system data integrity. Using approved templates and/or campaign materials, may localize blood drive collateral (posters, flyers, table tents, paycheck stuffers) to include location, date, time, goal, etc. Provides review and initiates applicable follow up for the Print Cost Model and exceptions process. Sends blood drive confirmations to blood drive coordinators/blood drive sponsors and ARC Chapters on an annual, semi-annual and/or quarterly basis. Sends thank you notes to customers to help ensure the prospect for future customer activity with ARCB Handles all inside sales support for assigned Recruitment District team. Includes management of the donor pre-sign up process, CRM Status Report review, and DRMS Condensed Report review with Reps for accuracy. May manage High School scholarship tracking and check requests. May manage inventory and distribution of donor premiums/giveaway items. Assists in orientation for new team members. WHAT YOU NEED TO SUCCEED: High School or equivalent required. Minimum 3 years related experience or equivalent combination of education and related experience required. Basic knowledge of computer office products, word processing, spreadsheet, database and presentation applications highly desirable. Must possess outstanding organizational and communication skills. Effective problem-solving skills in managing multiple priorities. A current valid driver's license and good driving record is required. WHAT WILL GIVE YOU THE COMPETITIVE EDGE: Great time management skills. Ability to multi-task.

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