SALES ASSOCIATE
Company: Express
Location: Beachwood
Posted on: October 30, 2024
Job Description:
OverviewAbout PHOENIX -PHOENIX Retail, LLC is a
Direct-to-Consumer platform operating EXPRESS and BONOBOS in the
United States. Grounded in a belief that style, quality and value
should all be found in one place, Express is a brand with a purpose
- We Create Confidence. We Inspire Self-Expression. - powered by a
styling community. Bonobos is a menswear brand known for being
pioneers of exceptional fit and a personalized, innovative retail
model. Customers can experience our brands in over 400 Express
retail and Express Factory Outlet stores, 50 Bonobos Guideshops,
and online at www.express.com and www.bonobos.com.Store Name
BeachwoodResponsibilitiesExpress is seeking a Retail Sales
Associate to join our team. -The Sales Associate is responsible for
providing a great in-store shopping experience for our retail
customers while assisting with additional tasks such as stocking,
cleaning, folding merchandise, etc. -Key Responsibilities
- Maintain a clean and organized sales floor, checkout, fitting
room, and stock room to ensure the store is safe and inviting to
customers.
- Follow company policies and procedures to ensure the safety of
all our associates and customers.
- Assist with product launch changes according to company
SOP.
- Provide a Great Customer Experience
- Deliver on all aspects of the customer experience model.
- Process transactions quickly and accurately reducing the
customers wait time.
- Positively resolve customer service-related issues as they
arise and determine resolution or escalate further - communicate
allissues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits
and encouraging customers to participate.
- Other essential functions may occur as directed by your
supervisor. -Required Experience & Qualifications
- Education: High School or Equivalent -
- Years of Experience: 0-2 of relevant job experience - minimum 6
months -
- Proficient in use of technology (iPad, registers) -
- Meets defined availability criteria, including nights, weekends
and non-business hours -
- Meets physical requirements -Critical Skills & Attributes
- Previous retail experience preferred -
- Customer service skills and ability to interact with customers
-
- Strong verbal and written communication skills specifically
with customers, sales leadership team and associates -
- Demonstrated collaborative skills and ability to work well
within a team -Benefits and Compensation - -PHOENIX -offers a range
of benefits to help protect full-time associate's health and
long-term financial security including: -
- Medical, pharmacy, dental and vision coverage -
- 401(k) and Roth 401(k) with Company match -
- Merchandise discount -
- Paid Time Off -
- Parental leave for new moms and dads -Part-time associates may
be eligible to receive paid sick leave, public health emergency
leave and to participate in the 401(k) and Roth 401(k) with Company
match. -Additionally, part-time associates are eligible to receive
an Express merchandise discount, to participate in our Learn & Earn
incentive program, and to choose voluntary benefits through
YouDecide. -ClosingIf you would like to know more about the
California Consumer Privacy Act click -here.An equal opportunity
employer, PHOENIX does not discriminate in recruiting, hiring or
any other terms and conditions of employment hiring on the basis of
any federal, state, or locally protected characteristic. PHOENIX
-only hires individuals authorized for employment in the United
States. PHOENIX is committed to providing reasonable accommodation
to individuals with disabilities. If you need an accommodation to
search and apply for a job position due to a disability, please
call 1-800-964-9793 and say 'Associate Relations' or -send an
e-mail to -AssociateRelations@Express.com -and let us know the
nature of your request and your contact information.Notification to
Agencies: Please note that PHOENIX does not accept unsolicited
resumes or calls from third-party recruiters or employment
agencies. In the absence of a signed Master Service Agreement and
approval from HR to submit resumes for a specific requisition,
PHOENIX will not consider or approve payment to any third-parties
for hires made.
Keywords: Express, Cleveland , SALES ASSOCIATE, Sales , Beachwood, Ohio
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