Call Center Agents

Company: Great Day Improvements: A Family of Brands
Location: Macedonia
Posted on: May 26, 2023

Job Description:

Overview:CALL CENTER AGENTS - MACEDONIA, OHIOPAID TRAINING with PART TIME POSITIONS AVAILABLE in MACEDONIA, OHIOPART TIME DAYS, EVENING & WEEKEND POSITIONS STARTING $15 HOURLY + BONUSESIMMEDIATE HIRES AVAILABLE!!!!! RAPID ADVANCEMENT!!!!!!Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team!Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression!Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants.We are seeking PART TIME - DAYS, EVENINGS & WEEKENDS.Responsibilities: - Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. - Provide an exceptional customer experience with each call. - Accurate entry of customer's information into our database to set each appointment. - Make outbound calls to potential customers as necessary for various follow-up initiatives. - Additional administrative duties as required.Qualifications: - Exceptional verbal and written communication skills - Exceptional listening and problem-solving skills - Must be very well organized - Ability to speak clearly and concisely over the phone - Ability to multi-task (talk and type simultaneously) and overcome objections - Upbeat, positive and professional attitude - a team player - Must genuinely enjoy helping customers - Proficiency with computers is required along with an aptitude to learn our phone and database systems - Accuracy and attention to detail are must-have traits - Reliable attendance and punctualityPay and IncentivesPAID TRAINING with PART TIME POSITIONS AVAILABLEPART TIME DAYS, EVENING & WEEKEND POSITIONS STARTING $15 HOURLY + BONUSESPAID TRAINING - EQUIPMENT SUPPLIED-Must have high-speed internet connection-Must be self-disciplined to stay on task-Must have ability to speak with customers without any major background noise or distractions while on the phone-Must be willing and able to TRAIN & work at our MACEDONIA, OH Corporate office when deemed necessaryGDI is an Equal Employment Opportunity Employer#INDGDI

Keywords: Great Day Improvements: A Family of Brands, Cleveland , Call Center Agents, Sales , Macedonia, Ohio