Sales Support Specialist / Customer Care

Company: MobilityWorks and Driverge
Location: Richfield
Posted on: January 26, 2023

Job Description:

Driverge Vehicle Innovations is the country's leading builder of commercial shuttles, wheelchair accessible vans, transporters, and small busses. Recognized as industry experts, our builds service vehicle conversions for Healthcare, Fleet Services, Personal & Medical Aid customers. In addition, we provide innovative solutions for clients across North America with camper vans for travel and recreation.Driverge Vehicle Innovations, is seeking a Customer Care Specialist. We provide a great work life balance with regular business hours so you can be home spending time with family or doing what you love most! If you love the auto industry and working with cars this job is for you!The Customer Care Specialist will be responsible for customer experience with our internal sales team and external suppliers.What you get to accomplish:Ability to thrive in a fast paced, high volume call environment.Create and vet sales leads utilizing traditional inbound methods and marketing campaignsAssign sales leads, follow up and record within the CRM system (Salesforce).Generate sales quotes including service parts.Enter and maintain customer orders, sales logs, customer information, inventory reports and other departmental reporting to secure information for customer and company needs.What you should posses:Associate Degree or High School Diploma with + two (2) years equivalent job experience with inside sales or telemarketing.Skilled with MS Office (Word, Excel, Outlook). Knowledge of Salesforce, MRP/ERP (SAP/NetSuite/Rootstock, etc.) preferredStrong customer service mentalityWhy YOU Choose Driverge Vehicle Innovations for your next career:We are an honest, friendly, and professional environment with an outstanding reputation for family values and excellent customer service.What WE offer you:BE THERE- Driverge Vehicle Innovations believes that every team member is an important part of the Driverge Vehicle Innovations team, and we value the skills, efforts and contributions made by each member of our team. We believe in our mission and make every effort to live our core values.Work/Life Balance - no late nights! No Sundays!Competitive WagesMedical, Dental & Vision Insurance plan(s).Flexible Spending Account(s)8 paid holidays, Personal Time Off, and VacationEmployer Paid Benefits such as: Tuition Reimbursement Program, Employee Assistance Program, Life and Disability insurance.Employee Wellness Program.401(k) Retirement Plan options with generous company match.An incredibly rewarding experience in a team centered environment.Be part of an organization that invests in YOU!Military Veterans are highly encouraged to apply! We embrace Diversity!New hires will pass a background check as a condition of employment.

Keywords: MobilityWorks and Driverge, Cleveland , Sales Support Specialist / Customer Care, Sales , Richfield, Ohio