Sales Support Specialist / Customer Care
Company: MobilityWorks and Driverge
Location: Richfield
Posted on: January 26, 2023
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Job Description:
Driverge Vehicle Innovations is the country's leading builder of
commercial shuttles, wheelchair accessible vans, transporters, and
small busses. Recognized as industry experts, our builds service
vehicle conversions for Healthcare, Fleet Services, Personal &
Medical Aid customers. In addition, we provide innovative solutions
for clients across North America with camper vans for travel and
recreation.Driverge Vehicle Innovations, is seeking a Customer Care
Specialist. We provide a great work life balance with regular
business hours so you can be home spending time with family or
doing what you love most! If you love the auto industry and working
with cars this job is for you!The Customer Care Specialist will be
responsible for customer experience with our internal sales team
and external suppliers.What you get to accomplish:Ability to thrive
in a fast paced, high volume call environment.Create and vet sales
leads utilizing traditional inbound methods and marketing
campaignsAssign sales leads, follow up and record within the CRM
system (Salesforce).Generate sales quotes including service
parts.Enter and maintain customer orders, sales logs, customer
information, inventory reports and other departmental reporting to
secure information for customer and company needs.What you should
posses:Associate Degree or High School Diploma with + two (2) years
equivalent job experience with inside sales or
telemarketing.Skilled with MS Office (Word, Excel, Outlook).
Knowledge of Salesforce, MRP/ERP (SAP/NetSuite/Rootstock, etc.)
preferredStrong customer service mentalityWhy YOU Choose Driverge
Vehicle Innovations for your next career:We are an honest,
friendly, and professional environment with an outstanding
reputation for family values and excellent customer service.What WE
offer you:BE THERE- Driverge Vehicle Innovations believes that
every team member is an important part of the Driverge Vehicle
Innovations team, and we value the skills, efforts and
contributions made by each member of our team. We believe in our
mission and make every effort to live our core values.Work/Life
Balance - no late nights! No Sundays!Competitive WagesMedical,
Dental & Vision Insurance plan(s).Flexible Spending Account(s)8
paid holidays, Personal Time Off, and VacationEmployer Paid
Benefits such as: Tuition Reimbursement Program, Employee
Assistance Program, Life and Disability insurance.Employee Wellness
Program.401(k) Retirement Plan options with generous company
match.An incredibly rewarding experience in a team centered
environment.Be part of an organization that invests in YOU!Military
Veterans are highly encouraged to apply! We embrace Diversity!New
hires will pass a background check as a condition of
employment.
Keywords: MobilityWorks and Driverge, Cleveland , Sales Support Specialist / Customer Care, Sales , Richfield, Ohio
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