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Patient Service Representative/Front Desk

Company: Northeast Ohio Eye Surgeons
Location: Stow
Posted on: May 16, 2022

Job Description:

Job DescriptionFor over 30 years, Northeast Ohio Eye Surgeons has been providing the highest quality vision & surgical care in a compassionate, caring environment. Comprised of state-of-the-art Laser Vision, Cataract, Glaucoma, & Corneal Centers, our physicians have been featured in the Guides to Americas Top Optometrists & Ophthalmologists since 1996. Our state of the art Eye Surgery & Laser Center, Saint Clare Surgery Center, is seeking a full time Patient Service Representative. Key Duties & Responsibilities:

  • Greets patients upon arrival & checks them in for appointment
  • Updates insurance information & verifies demographic information is correct
  • Performs clerical tasks such as chart preparation, copying, sorting, scanning, & facsimiles
  • Answers inbound telephone calls from patients
  • Communicates effectively & professionally with physicians, co-workers, management & patients
  • Adheres to organizational policy & procedure
  • Adheres to Service Excellence Standards of Performance
  • Performs general office duties & other duties as assignedHours:
    • Variable hours Monday thru Friday, no weekends, on-call or holidays
    • Full Time PositionRequirementsMinimum Education Requirements:
      • High school diplomaMinimum Experience Requirements:
        • Front Office Medical practice experience preferred, but not required
        • Typing/data entry experience
        • Strong background in customer service
        • Familiarity with EMR systemsBenefitsDental, Vision, Health Insurance, 401k, & PTO.

Keywords: Northeast Ohio Eye Surgeons, Cleveland , Patient Service Representative/Front Desk, Sales , Stow, Ohio

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