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Accounts Receivable Clerk / Customer Service Representative

Company: CareersUSA Inc.
Location: Willoughby
Posted on: November 23, 2021

Job Description:

CareersUSA, a leader in the staffing industry with over 40 years of experience, has another job opportunity for you: Our Client is seeking an Accounts Receivable Clerk - Customer Service Representative in Willoughby, OH. Earn an hourly rate at this full-time, temp-to-hire position. Work Monday through Friday, 9:00 AM to 6:00 PM. Job Description:

  • Responsible for the support of credit and collection activities
  • Set-up new customers in the system and make changes to accounts: address, phone number, customer type, etc.
  • Perform customer credit analysis, as needed.
  • Initiate collection letters
  • Mail copies of A/R statements and any statements that require tear sheets or affidavits
  • Work the Unapplied Payment Report by identifying where payments should be applied on customer's accounts and applying the payments timely
  • Receive returned mail and determine why it was returned and where it should be resent
  • Research and reconcile customer accounts
  • Ask for approval to send final demand requests to customers and send accounts to a third party collection agency, when necessary
  • Assist with incoming phone calls
  • Place customer accounts on a credit stop status and also remove the credit stop status. Communicate these account status changes to the field.
  • Release accounts / ads so that client / customer products can be published
  • Assists in other accounting tasks, as needed. Job Requirements:Requirements:
    • High School Diploma or GED
    • 1 year of customer service experience required
    • Excellent written and verbal communications skills
    • Data entry skills
    • Detail-oriented with ability to multi-task Contact Information:
      • CareersUSA - National Accounts
      • Ph: 561-995-7000 ext. 299 or 561-826-2999
      • Ph: 888-925-HIRE (4473)
      • E-mail:

Keywords: CareersUSA Inc., Cleveland , Accounts Receivable Clerk / Customer Service Representative, Sales , Willoughby, Ohio

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