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Business Analyst, Sales & Marketing

Company: NSM Insurance
Location: Cleveland
Posted on: March 19, 2023

Job Description:

Embrace Pet Insurance is redefining pet health insurance in the US through open and honest communication, products that live up to the trust our Embraced pet parents put in them, and personal but professional customer service. Our culture is based on our six core values that you can read in more detail here is a 5-times NorthCoast 99 winner, an annual recognition program that honors 99 great workplaces for top talent in Northeast Ohio.Job Summary-Our Business Process Analysts put their technical skills to the test analyzing processes, gathering data, and developing business requirements that help Embrace achieve goals through projects that translate customer needs into product innovation. They act as the vital link between business users, software developers, and project stakeholders to gather information, document processes, and develop proposals for process improvements.We are looking for someone who has an intense curiosity and desire to go beneath the surface of a problem, find answers to the questions at its heart, and communicate them into a very clear plan and set of requirements.+ Work with business users to understand and document business processes, uncovering areas for improvement.+ Define, develop, and implement solutions to existing business problems.+ Develop and maintain clear and efficient sets of business rules.+ Stay up to date on the latest process and IT advancements to automate and modernize systems.+ Perform requirements analysis.+ Ensure solutions meet business needs.+ Document and communicate business requirements to project teams and senior management.+ Work with project stakeholders and cross functional teams to gather business requirements for new projects.+ Manage multiple projects, develop project plans, and monitor performance to ensure timely completion of projects.+ Perform user acceptance testing.+ Bachelor's degree in business/marketing, engineering, operations research, or similar analytical discipline.+ Minimum of 5 years analysis or process experience.+ Exceptional analytical and conceptual thinking skills.+ The ability to influence stakeholders and work closely with them to determine acceptable solutions.+ Demonstrated experience documenting and improving business processes to meet specific KPIs.+ Advanced Excel skills.+ Solid experience writing SQL queries.+ Excellent documentation skills.+ Strong communication skills, both verbal and written.+ Ability to conduct cost/benefit analysis.+ Excellent planning, organizational, and time management skills.+ Ability to lead meetings and give presentations.ID: 2023-1479 Street: 4530 Richmond Rd

Keywords: NSM Insurance, Cleveland , Business Analyst, Sales & Marketing, Professions , Cleveland, Ohio

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