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Business Systems Analyst Sr Cons I

Company: National General Insurance
Location: Cleveland
Posted on: June 25, 2022

Job Description:

**100% Remote***Insurance Experience REQUIRED!Job Summary:The Business Systems Senior Consultant I coordinates and participates in project reviews, system analysis, production problem corrections, enhancements, and testing of a wide range of applications. This role serves as a liaison between developers, product managers, compliance and end-users, and provides expert business knowledge to successfully implement system changes to applications, including customer facing software and comparative raters.Key Responsibilities:

  • Evaluates business requests to determine feasibility, works with developers to define alternatives, and provides recommendations for an optimal solution
  • Delivers precise functional specifications to include business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff
  • Prepares overall project plan, incorporating system considerations for various operational areas, submits the request for programming, coordinates and drives successful delivery based on agreed timeline
  • Conducts gap analysis between application and stated customer requirements and collaborates with architects and developers to estimate project impact
  • Provides training for other business system analysts to develop department resources
  • Creates test plans/scripts and verifies results which includes functional, system, usability, acceptance, and regression testing
  • Executes test scenarios, approves project implementation and verifies the production output upon implementation
  • Serves as business expert for developers and technical liaison for the business units for complex processes
  • Coordinates and documents the resolution of problems encountered during and after the testing process
  • Reviews and researches complex production problems and determines the extent to which they are testing, development, or user errors
  • Determines impact of complex issues on the business units, develops alternative work processes until complex issues are resolved, works with developer to recreate problem and recommend solutionsSupervisory Responsibilities:This job does not have supervisory dutiesPreferred Qualifications:Education and Experience
    • Bachelor's Degree or equivalent experience
    • 3 or more years of related experienceCertificates, Licenses, Registrations
      • Business Analyst and/or Project Management certificationFunctional Skills
        • Extensive understanding of the SDLC and Waterfall / Agile methodologies
        • Demonstrated ability to provide guidance to less experienced personnel and prior experience training
        • Prior expert system knowledge and understanding of system processes
        • Demonstrated knowledge of company operating systems and processes
        • Ability to conduct investigation and research into system errors and discrepancies
        • Ability to write requirements and develop test plans and test cases through analysis of requirements
        • Strong attention to detail, organization skills, and timeliness in order to meet customer expectations
        • Strong verbal and written communication skills to interact with business and technical resources
        • Proficient in Microsoft Office (Outlook, Word, Excel)
        • Expert knowledge and understanding multiple products and lines of business
        • Experience working with Microsoft TFS, Quickbase and Sharepoint applications and SQL experience#LI-AB1#LI-RemoteNational General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.
          About National General Holdings:National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!Companies and PartnersDirect General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
          • Paid Training
          • Medical, Dental, Vision benefits
          • Wellness Programs
          • Life and Short/Long Term Disability Insurance
          • 401k w/ Company Match
          • Company Paid Holidays & Generous Time-off policy
          • Employee Discount Program
          • Career Advancement and Development Opportunities
          • On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
          • On-site Fitness Center (Cleveland and Dallas offices)
          • Subsidized parking (Cleveland office)National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Keywords: National General Insurance, Cleveland , Business Systems Analyst Sr Cons I, Professions , Cleveland, Ohio

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