Company: Canon Solutions America, Inc.
Posted on: May 16, 2022
Canon Solutions America, Inc.
Requisition ID: 26938
Category: Product Support
Position Type: Full-Time
Responsible for providing advanced technical advice, counsel and
expertise in direct support of securing sales of networked printing
devices as well as associated software/servers and professional and
consulting services. Provide technical support in sales
presentations, customer trainings, and the delivery of professional
Assist the sales team with the evaluation of prospective customers,
account strategy, and possible enterprise printing applications
solutions; and then participate in sales calls. Participate in
on-site visits to customers for meetings, surveys and inspections.
Meet with customer IT staff as technical advisor. Assist with RFP
responses and provide on-going project management support on large,
complex, diverse and challenging solution architecting and
implementation. Assist in the installation and integration of
products and product applications. Responsible for generating
professional services revenue streams independent of equipment and
software sales, conducting customer training classes, and providing
installation and integration direction of advanced Color
- Bachelor's degree in a relevant field or equivalent experience
required, plus 5 years of related experience.
- Relevant business experience relating to printing pre-sales/post-
sales support in Large Format, office and production environments.
Understand and be comfortable in using the Adobe Creative Suite
product, Quark Xpress and/or other standard Color composition and
management tools and respective file formats (JPEG, TIFF. EPS,
PDF). Able to use and operate Postscript/PDF file handling tools-
Acrobat Pro Distiller, etc.
- Extensive travel is required, up to 70% with overnight stays
(valid drivers' license and acceptable driving record necessary).
Certain minimum auto insurance coverages are required.
PPS Specific: Certified Color Management Professional Master;
Additional Datastream knowledge AFP, VIPP, PPML and LCDS/Metacode a
plus. Understanding of complex systems solutions, integration and
networking in Windows, UNIX & Macintosh environments. Responsible
for providing post-sales 24/7 after hours support and
About our Company - Canon Solutions America, Inc. empowers
companies of all sizes to succeed by supplying market leading
enterprise, production, and large format printing solutions,
supported by exceptional professional service offerings. With
unwavering dedication to promote professional innovation, Canon
Solutions America, Inc. helps drive sustainability, nurture
efficiency, and regulate costs through the unification of
comprehensive digital and traditional printing and document
management solutions. As a wholly owned subsidiary of Canon U.S.A.,
Canon Solutions America, Inc. is headquartered in Melville, NY and
has sales and service locations across the U.S. Our parent company,
Canon Inc. (NYSE: CAJ), which earned approximately $30.4 billion in
global revenue in 2020, ranks third overall in U.S. patents granted
in 2020 and was named one of Fortune Magazine's World's Most
Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package
including medical, dental, vision, 401(k) Savings Plan,
discretionary profit sharing, discretionary success sharing,
educational assistance, recognition programs, vacation, and much
more. A more comprehensive list of what we have to offer is
We comply with all applicable federal, state and local laws,
regulations, orders and mandates, including those we may be
required to follow as a federal government
We are an EEO/AA employer. Minority/Female/Individuals with
If you are not reviewing this job posting on our Careers' site
csa.canon.com/careers , we cannot guarantee the validity of this
posting. For a list of our current postings, please visit us at
Hybrid - This position is full time and offers a hybrid work
schedule requiring you to be in the office two company designated
days a week and an option to work from home the remainder of the
week (unless a specific business need arises requiring in office
attendance on other days). Note that work schedules and office
reporting requirements may change from time to time based on
Keywords: Canon Solutions America, Inc., Cleveland , Solutions Analyst, Professions , Independence, Ohio
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