Business Process Improvement Analyst
Company: Airgas Inc.
Posted on: January 16, 2022
The Sr. Business Process Analyst is responsible for providing
business and operation support for Airgas Merchant Gases Management
and Field personnel with certain business process related
activities such as SOPs, plant audit support, order to cash,
coordinate with Data Integrity on contract administration/ customer
master data/pricing, production, maintenance and other ad hoc
analyses related to the maintenance and integrity of data in the
ERP system (SAP). This will require a seasoned professional that is
data savvy and must possess exceptionally strong analytical skills.
This position can be physically located in Independence, OH, or
remote (work from home anywhere within the US).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following:
Audit and analyze data produced by the field production,
distribution, sales, and other operation functions in the SAP and
ALTO (home grown) systems.
Develop and use various business reports and metrics to evaluate,
interpret, and provide critical information in support of strategic
and operating decisions, looking for opportunities to streamline
processes and introduce efficiencies while maintaining key
Work closely with the Billing & Disputes Manager and other Business
Analysts to support field personnel to understand system inputs,
processes, and trends; modify, document and train employees on
proper processes in the SAP system.
Assist in acquisition due diligence and integration as needed.
Work with the entire operations team including Maintenance,
Distribution and Production Management, Zone Managers, Plant and
Terminal personnel, ALTO logistics analysts and Logistics Systems
specialists as needed to assure compliance with company policies
and procedures at the local level and to evaluate and provide
feedback for improvement opportunities
Assist with field audit activities regarding internal controls, SOP
compliance and SOX compliance, as needed.
Collaborate across the entire Airgas organization (i.e.
Divisions/Regions) and in particular with the other Divisional
Business Process Improvement Teams
Work with the BSC to educate finance teams on field operations,
controls and SOPs
As needed, participate with order to cash investigations,
collaborating with other teams to determine if any process changes
are needed to expedite the resolution of customer account problems,
and review changes to initiate improvement opportunities throughout
Other duties as assigned.
Strong organizational, team-building, and communication skills. The
ability to work and navigate within a complex matrixed
Able to demonstrate strong leadership skills and the ability to
assume increasing responsibilities in a rapidly-changing
This position must be able to build effective relationships with
all levels and roles in the organization.
Possess exceptionally strong analytical skills and a thorough
understanding of how to leverage a wide variety of data
The successful candidate must demonstrate the leadership skills
required to drive continuous improvement of processes.EDUCATION
Bachelor's degree in finance or in related field.
Extensive Airgas experience in operations, distribution, SAP,
project management, and process improvement may be considered in
lieu of Degree, with the understanding that some college courses
may be required in order to provide financial education
Five-plus years' experience in business process analysis in
positions of increasing responsibility.
Lean and Six Sigma experience a plus.
Advanced working knowledge/usage of MS Word and Excel - experience
with SAP and ALTO logistics system required
Ability to learn Google Platform (Email, Docs, Sheets, Slides,
Experience in working with different departments and
cross-functional teams, including people development skills and
Ability to manage multiple priorities and juggle between upper and
local management and demands.
EOE AA M/F/Vet/Disability
Keywords: Airgas Inc., Cleveland , Business Process Improvement Analyst, Professions , Independence, Ohio
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