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DC Admin/ Warehouse Clerk

Company: Advance Auto Parts
Location: Brunswick
Posted on: April 9, 2021

Job Description:

Job DescriptionResponsibilities

  • Receive inbound calls from customers
  • Deal directly with customers either by telephone or electronically
  • Must have a professional and courteous demeanor at all times
  • Product required knowledge to assist specific questions
  • Quick response to emails and respond promptly to inquiries
  • Understanding of warehouse operations and functions
  • Performs other duties as assigned by Department ManagersProblem Resolution
    • Manage troubleshooting
    • Ability to communicate effectively
    • Excellent interpersonal skills with the ability to build relationships Solve problems quickly using sound judgment
    • Monitor issues to ensure resolution in a timely fashion
    • Research and resolve discrepancy issuesService
      • Investigate, formulate and resolve solutions to issues
      • Keep management informed of all escalating issues
      • Weekly updates to Department Manager/sMinimum Knowledge, Skills and Abilities:
        • Excellent communication skills in terms of speaking and writing.
        • Good interpersonal skills.
        • Good organizational and time management skills.Preferred Knowledge, Skills and Abilities:
          • Good verbal and written communication skills
          • Computer experience, preferably with all Microsoft applications is required.
          • Ability to adapt to changing priorities in a fast-paced environment
          • Must be able to handle multiple tasks and attention to detail QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High school diploma or GED required. Prior warehouse experience or clerical duties is preferred, but not required. One to three years related experience and/or training; or some equivalent combination of education and experience.

Keywords: Advance Auto Parts, Cleveland , DC Admin/ Warehouse Clerk, Professions , Brunswick, Ohio

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