Outreach Care Specialist
Company: Elevance Health
Location: Cleveland
Posted on: May 29, 2023
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Job Description:
Outreach Care Specialist
Job Family: Medical and Clinical
Type: Full time
Date Posted:May 23, 2023
Req #: JR71830
Location:
OH, COLUMBUS
Ohio, Akron
Ohio, Cleveland
Description
Outreach Care Specialist
HYBRID: Ideal candidate would be within 50 miles of Cleveland, OH
or Akron, OH.
(Cuyahoga & Summit Counties)
*This position does require some fieldwork.
Monday-Friday 8am-5pm EST
A proud member of the Elevance Health family of companies, Carelon
Behavioral Health, formerly Beacon Health Options, offers superior
clinical mental health and substance use disorder management, a
comprehensive employee assistance program, work/life support,
specialty programs for autism and depression, and insightful
analytics to improve the delivery of care.
The Outreach Care Specialist is responsible for ensuring that
appropriate member treatment plans are followed in less complex
cases and for proactively identifying ways to improve the health of
our members and meet quality goals.
How you will make an impact:
Coordinates follow-up care plan needs for members by scheduling
appointments or enrolling members in programs.
Assesses member compliance with medical treatment plans via
telephone or through on-site visits. Identifies barriers to plan
compliance and coordinates resolutions.
Identifies opportunities that impact quality goals and recommends
process improvements.
Recommends treatment plan modifications and determines need for
additional services, in conjunction with case management and
provider.
Coordinates identification of and referral to local, state or
federally funded programs.
Coach members on ways to reduce health risks.
Prepares reports to document case and compliance updates.
Establishes and maintains relationships with agencies identified in
appropriate contract.
Minimum Requirements:
Requires a high school diploma and a minimum of 1-year related
experience; or any combination of education and experience which
would provide an equivalent background.
Some local travel required.
Preferred Qualifications:
Behavioral Health experience working with children & families.
Certified nurse assistant or certified medical assistant and/or
BS/BA degree in a related field preferred.
Bilingual candidates preferred.
Associates in this role are expected to have strong oral, written,
and interpersonal communication skills, problem-solving skills,
facilitation skills, and analytical skills.
Please be advised that Elevance Health only accepts resumes from
agencies that have a signed agreement with Elevance Health.
Accordingly, Elevance Health is not obligated to pay referral fees
to any agency that is not a party to an agreement with Elevance
Health. Thus, any unsolicited resumes, including those submitted to
hiring managers, are deemed to be the property of Elevance
Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives
and communities - and making healthcare simpler. A Fortune 20
company with a longstanding history in the healthcare industry, we
are looking for leaders at all levels of the organization who are
passionate about making an impact on our members and the
communities we serve. You will thrive in a complex and
collaborative environment where you take action and ownership to
solve problems and lead change. Do you want to be part of a larger
purpose and an evolving, high-performance culture that empowers you
to make an impact?
We offer a range of market-competitive total rewards that include
merit increases, paid holidays, Paid Time Off, and incentive bonus
programs (unless covered by a collective bargaining agreement),
medical, dental, vision, short and long term disability benefits,
401(k) +match, stock purchase plan, life insurance, wellness
programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for
Elevance Health. We require all new candidates in certain
patient/member-facing roles to become vaccinated against COVID-19.
If you are not vaccinated, your offer will be rescinded unless you
provide - and Elevance Health approves - a valid religious or
medical explanation as to why you are not able to get vaccinated
that Elevance Health is able to reasonably accommodate. Elevance
Health will also follow all relevant federal, state and local
laws.
Elevance Health has been named as a Fortune Great Place To Work in
2022, has been ranked for five years running as one of the 2023
World's Most Admired Companies by Fortune magazine, and is a
growing Top 20 Fortune 500 Company. To learn more about our company
and apply, please visit us at careers.ElevanceHealth.com. Elevance
Health is an Equal Employment Opportunity employer and all
qualified applicants will receive consideration for employment
without regard to age, citizenship status, color, creed,
disability, ethnicity, genetic information, gender (including
gender identity and gender expression), marital status, national
origin, race, religion, sex, sexual orientation, veteran status or
any other status or condition protected by applicable federal,
state, or local laws. Applicants who require accommodation to
participate in the job application process may contact
ability@icareerhelp.com for assistance.
EEO is the Law
Equal Opportunity Employer / Disability / Veteran
Please use the links below to review statements of protection from
discrimination under Federal law for job applicants and
employees.
EEO Policy Statement
Know Your Rights
Pay Transparency
Privacy Notice for California Residents
Elevance Health, Inc. is anE-verify Employer
(https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)
Need Assistance?
Email us (elevancehealth@icareerhelp.com) or call
1-877-204-7664
Keywords: Elevance Health, Cleveland , Outreach Care Specialist, Other , Cleveland, Ohio
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