Commercial Parts Pro
Company: Advance Auto Parts
Location: Chardon
Posted on: March 20, 2023
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Job Description:
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Career Snapshot
Full-Time
230 Center Street
Chardon, OH
Store Hourly
Field Sales and Service
2/25/2023
About Us
At Advance Auto Parts we have a passion for YES. Each day we are
motivated by a passion to help our Customers. We have a commitment
to advance the lives of our fellow Team Members, Customers, and the
Communities where we live and work.
When you join our team, you become one of more of over 70,000
knowledgeable and experienced Team Members who are committed to
providing outstanding customer service to our customers,
communities and each other every day.
With over 5,000 stores in the United States, Canada, Puerto Rico
and Virgin Islands, we are a leading automotive aftermarket parts
provider. With opportunities ranging from our front lines in our
Stores to our Distribution Centers to our Corporate Support Center
and our rapidly growing Professional Business, we have the career
for you. We are an Equal Opportunity Employer and do not
discriminate against any employee or applicant for employment
because of race, color, sex, age national origin, religion, sexual
orientation, gender identity, status as a veteran and basis of
disability or any other federal, state or local protected
class.
Career DescriptionJob Description
Professional level sales position capable of supporting advanced
functions on the commercial side of the business. Position is
responsible for profitable growth of the commercial business via
customer retention and growth. Position partners with GM to manage
Team Members. The role has expert knowledge of automotive system
and part knowledge. The role has the ability to source from
numerous places including special order, FDO, second source, etc.
The role has the ability to direct the drivers to ensure timely and
accurate delivery. Position is full time.
Primary Responsibilities
--- Maintain commercial customer relationships
--- Provide GAS2 selling experience commercial customers
--- Achieve personal / store sales goals and service objectives
--- Provide day-to-day supervisory support for Team Members
--- Collaborate with GM on coaching and developmental needs for
Team Members
--- Dispatch drivers ensuring delivery standards are achieved
--- Maintain commercial stocking programs
--- Build and maintain a network of second source suppliers
Secondary Responsibilities
--- Maintain core bank and commercial returns
--- Maintain commercial credit accounts
--- Partner with GM to ensure proper driver coverage
Success Factors
--- Friendly communication
--- Ability to locate and stock parts
--- Safety knowledge and skills
--- Operating inventory systems and store equipment
--- Parts and automotive system knowledge skills
--- Operating POS and Parts lookup systems
--- ASE P2 certified or ASE ready equivalent
--- Advanced solution, project and product quality recommendation
ability
--- Ability to source from numerous places including special order,
FDO, second source, etc.
--- Advanced selling skills for commercial customers
--- Ability to multi-task and remain organized
---
Effective communication, listening and problem solving skills
Essential Job Skills Necessary for Success as a Commercial Parts
Pro
--- Working knowledge of automotive systems, and diagnostic ability
to include: internal engine, suspension, brakes, electronic,
exhaust, etc.
--- Speak and write English (Spanish a plus); communicate
effectively and build strong relationships with customers, peers
and management
--- Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, parts catalogs, and
procedure manuals; ability to write simple correspondence
--- Understand and execute instructions furnished in written, oral,
or diagram form
--- Successfully complete the Parts Knowledge Assessment
--- Use basic math accurately: add, subtract, multiply, and divide
in all units of measure, using whole numbers, common fractions, and
decimals
--- Use Microsoft software effectively (Word, Excel required)
--- Strong organizational skills
--- Understand Commercial profitability concepts, including
knowledge of competition, market opportunities, and customer
prioritization (may work with the Commercial Account Manager to
determine pricing discounts for specific Commercial customers)
--- Ability to work an assortment of days, evenings, and weekends
as needed
Prior Experience that Sets a Commercial Parts Pro up for
Success
A minimum of 3 years of prior automotive parts experience
preferred
Proven sales ability with past experience in fulfillment of
customer transactions
Formal or informal experience leading teams, including supervising
daily tasks, and working together to achieve goals
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job, with or
without reasonable accommodation. While performing the duties of
this job, the employee will predominantly be walking or standing.
The employee is required to be able to talk and hear, and use hands
and fingers to handle or feel; reach with hands and arms; climb or
balance; and stoop, kneel, crouch, or crawl. The employee must
frequently lift and/or move up to 50 pounds and occasionally lift
and/or move up to 100 pounds. Specific vision abilities required by
this job include close vision, distance vision, color vision, depth
perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job, with or without reasonable
accommodation. While performing the duties of this job, the
employee is usually working inside; however, they will occasionally
be outside and exposed to various weather conditions while
performing such tasks as installing batteries and wiper blades. The
employee is also occasionally exposed to moving mechanical parts;
high, precarious places; toxic or caustic chemicals; risk of
electrical shock; explosives; and vibration. The noise level in the
work environment is usually moderate.
Position is eligible for sales commission based on individual or
store performance.
California Residents click below for Privacy Notice:
http://www.worldpaccareers.com/uploads/2/4/0/4/24047148/advance_auto_parts_--_california_candidate_privacy_notice.pdf
AAPRTL
Keywords: Advance Auto Parts, Cleveland , Commercial Parts Pro, Other , Chardon, Ohio
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