Home and Auto Insurance Verifier- Work from Home!

Company: The Revenue Group
Location: Cleveland
Posted on: January 27, 2023

Job Description:

Description:Start date: February 27th, 2022Pay Rate: $16.00/hr.Days and Time: Monday - Friday, 8:30am- 5:30pm EST or 9:00am- 6:00pm ESTAs a Home and Auto Insurance Verifier you are required to research accounts where insurance information is not on file to verify if the policy has renewed, is active, or has been replaced. Home and Auto Insurance Verifiers are required to make outbound phone calls to agents, carriers, and/or borrowers in order to obtain the necessary verification or documentation using certain client or industry quality standards. Carrier B2B websites are used to validate coverage where phone calls may not be required and sending letters via fax or email may also be required.Job Description for Home and Auto Insurance Verifier:

• Placing outbound calls for assigned lender relationships including, assisting callers with questions regarding letters or charges for insurance; obtaining proof of coverage; etc.
• Check insurance websites for proof of coverage and printing proof for data entry
• Contact agent to verify Break In Coverage (BIC) dates
• Help in all other (Non Assigned) queues for OSC & LSC accounts when needed
• Accountability: 50% Providing excellent customer service; 50% Meeting goals and deadlines
• Attend departmental meetings as requested
• Maintain appropriate, professional working relationships with clients and other employees
• Other duties as assigned.PM21Requirements:Internet Connection:
  • High speed Internet connection (DSL / Cable) capable of speeds over 100 mbps.
  • Smartphone: Android or iPhone (will be necessary for dual authentication requirement)Workspace Guidelines:
    • Work area must be quiet and free of distractions
    • Work area must have adequate lighting without glare
    • Desk, chair and work space must be ergonomically correct and designed to safely accommodate the equipmentWork Requirements:
      • Background check
      • Financial check
      • Drug screeningPM21PI202109466

Keywords: The Revenue Group, Cleveland , Home and Auto Insurance Verifier- Work from Home!, Other , Cleveland, Ohio