Customer Service Associate

Company: The Biz Hive LLC
Location: Medina
Posted on: November 26, 2022

Job Description:

Do you have a great personality, love talking to people, listening to understand, and have strong problem-solving skills? We're looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. If you love interacting with people and looking for a positive work environment in a fast-paced work environment, we want to hear from you!

Part-time Hours: Monday - Friday (No evening/weekends)

Flex Schedule!

This position is not work from home.

Responsibilities:

Answer incoming calls on product and service questions, customer complaints, and general customer inquiries
Create records of customer interactions and follow up to ensure all questions have been answered
Work closely with the sales lead to stay up-to-date on service and product knowledge
Ensure customer account information is up-to-date

Qualifications:

High school graduate, G.E.D. recipient, or equivalent
Strong knowledge of customer interface and interaction
Must possess exemplary interpersonal skills, communication skills, and active listening skills

Job Type: Full-time

Pay: $14.00 - $15.00 per hour%58047475%

Keywords: The Biz Hive LLC, Cleveland , Customer Service Associate, Other , Medina, Ohio