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Guest Service Representative

Company: The Hotel at Oberlin
Location: Oberlin
Posted on: November 26, 2022

Job Description:

*We are looking for a fun, and friendly person to round out our amazing welcoming committee at the Front Desk. Offering flexible work schedules, stable employment, and growth for those interested in getting their foot in the door.*

The Hotel at Oberlin is located on the campus of Oberlin College. Our guests are at the heart of all we do. 1833 Restaurant, located inside the hotel features a menu inspired by the rich history and progressive future of Oberlin. The success of our hotel is driven by the commitment, attitude, and performance of our team members.

Achieving a high level of client and guest satisfaction is a challenging task requiring enthusiastic team players in a wide variety of positions. We seek qualified candidates who share our values and the desire to create a warm and professional hospitality environment with a winning attitude. We offer flexible scheduling, competitive pay and benefits, and an environment where we enjoy our work and each other.

This position maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is a great resume builder!

Our diverse team is built with people who demonstrate high levels of customer service, communicate effectively with guests and team members, and follow instructions. We look for new candidates who can learn quickly, pay attention to the detail, and maintain composure when working under pressure. We believe in promoting internal candidates, as evidenced by our management & supervisory team members who worked hard to take their careers to the next level.

*Compensation: $14.00 per hour*

*When you join Olympia Hotel Management you become part of a culture where our employees and guests are our top priority. Our employee's approach their work with passion, enthusiasm, and attention to customer satisfaction. They also champion, embrace and live the company values: Fun, Accountability, Concern for Others, Continuous Improvement, and Trust. Our values are at the center of everything we do. We use them as guides to make decisions and chart our course on a daily basis.*

Job Type: Part-time

Pay: $14.00 per hour

* 401(k)
* 401(k) matching
* Employee discount
* Flexible schedule
* Paid time off
* 8 hour shift
* Day shift
* Night shift
* Weekend availability

Work Location: One location%58047475%

Keywords: The Hotel at Oberlin, Cleveland , Guest Service Representative, Other , Oberlin, Ohio

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