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Community Counseling Supervisor

Company: OhioGuidestone
Location: Cleveland
Posted on: November 26, 2022

Job Description:

Where New Paths Begin

Recovery is possible with OhioGuidestone. A leader in the field of behavioral health with a history dating back to 1864, we address the needs of the whole person, helping them reset their paths, reclaim their autonomy and restore their purpose. OhioGuidestone connects individuals with the resources needed to achieve lifelong success, providing community counseling, substance use disorder treatment, workforce development training, early childhood mental health services, psychiatric care and more.

The Supervisor of Community Counseling is responsible for providing clinical direction and oversight of a group of clinical treatment professionals with a high emphasis on employee development ranging from growth within current positions and expanding leadership skills necessary to ensure agency success.

Job Summary:

The Supervisor of Community Counseling is responsible for providing clinical direction and oversight of a group of clinical treatment professionals with a high emphasis on employee development ranging from growth within current positions and expanding leadership skills necessary to ensure agency success.


Provides direct supervision to assigned staff, including by not limited to: guidance and direction of assigned work, assist in hiring of new staff, training, motivating, and evaluating personnel, provide or coordinate staff training, work with employees to correct deficiencies, and implement discipline procedures.
Performs related administrative responsibilities; reviews and maintains monthly/quarterly related reports, records, and other documents; responds to emails and phone calls timely; attends and provides various trainings and meetings; communicates with other agencies, departments, and vendors regarding required paperwork, contract compliance and consults with other county agencies and/or supportive services as necessary.
Assures fiscal accountability of all assigned programs and services to include enhancement and maintenance of organizational and cross functional agency processes that impact and are impacted by assigned programming. Assists in the development of realistic budgets, assisting the Finance Department in assuring that assigned services are adequately documented and that billing requirements are met, working pro-actively to assure budget compliance, and taking immediate action to resolve fiscal problems should they occur. Exhibits and demands care and competence in managing agency resources.
Develops detailed project plans and Logic Models to clearly define and monitor program goals and agency strategic initiatives. Adapts programs and services to enhance this agencies ability to serve the needs of the community.
Ensures the integrity of program and service delivery, compliance and evaluation and moves to adapt programs/services as compliance standards change in an effective and efficient manner. Ensures compliance with internal standards and goals, all contract/grant specifications, as well as licensing, regulatory and accreditation standards including but not limited to ODJFS, ODE, County, Council on Accreditation, EAGLE Accreditation, NAEYC, SUTQ, State/County HMG, Medicaid, and ODMH. Ensures all Local, State, Federal and GAAP laws and regulations.
Assumes a leadership role in the interpretation and support of agency policies (including HR, PR and Communications), implementation of industry best practice standards throughout assigned programs, aiding in the development/implementation of program outcome measures to ensure quality service implementation.
Develops a therapeutic relationship with each client. Provides individual, group or family therapy as needed.
Maintains on-going frequent contact with agency Care Manager assigned or with client's parents in order to keep them updated on progress and provides minor case management function if Care Manager is not assigned
Assumes a strong advocacy role for clients and makes recommendations for clinical and support services needed upon discharge
Effectively interface with and influence all levels of the agency and external organization.
May be involved in the planning, organization, and implementation of special events or department specific projects or seasonal program changes.
Maintains minimal productivity level and the confidentiality of client or collateral interaction within Agency defined standards.
Maintains reliable attendance.
Exhibits positivity, flexibility and a willingness to take on new responsibilities as requested or required.
Demonstrates positive leadership, promote a team-based work environment and present the Agency in the most positive light with all internal and external contacts.

Required Skills/Abilities:

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of emotional and mental dysfunctions.
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins within and outside of the Agency.
Knowledge of principles and processes for providing customer and personal services.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Computer literacy skills, including Windows applications, Microsoft Office Suite, and basic database usage, as well as moderate level typing and the ability to operate computerized office equipment.
Strong critical thinking and communication skills to problem solve and interact verbally with staff, representatives from outside agencies and families.
Ability to delegate, manage people, and evaluate staff and programs.
Exceptional customer service skills as work is generally performed in an office setting.
Excellent problem solving, time management, organizational skills and attention to detail.

Performance/Physical Requirements:

Work environment is based in the community and can include an agency office, school-based setting, childcare facilities or client's homes and consists of walking, standing, bending, stooping, lifting up to 30 lbs. and remaining in a stationary position 50% of the time.
Works flexible hours, which can include days, evenings, and weekends, as desired to meet the needs of clients and the OhioGuidestone and is available for crisis management by phone.
Must be able to drive frequently due to work varying work environments including agency office, school based, community-based locations which may include participant homes in various communities.


Master's degree in Social Work or related training in Psychology or Counseling with an Ohio LISW-S or PCC-S required. LISW-S or PCC-S with 3 years post-independent license experience preferred.
Experience with Electronic Health Records (EHR), Evolv preferred.
Must have a valid Ohio Driver's License with a safe driving record and valid insurance.
Ability to take and pass a physical exam and drug screening.
Employment is contingent upon clear results of a thorough background check.

*Funding sources may require OhioGuidestone to hire an advanced degree

At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of a fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.

Committed to creating a more diverse community, we encourage candidates from historically underrepresented groups to apply. EEO/M/F/H/V IND1

Bachelors or better
Licenses & Certifications

Keywords: OhioGuidestone, Cleveland , Community Counseling Supervisor, Other , Cleveland, Ohio

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