Guest Experience Team Member
Posted on: June 25, 2022
Are you interested in:
Unlimited earning potential from commissions?
Additional bonus payments based on your team's success?
An exciting career with above industry-average income and growth
ModWash is one of the fastest growing car wash c ompanies in the
countr y and we are quickly becoming a leader in the industry with
over 37 locations across nine states . ModWash is a national brand
with a n unrivaled growth plan , and we are searching for
individuals with exceptional talent and a heart for customer
service.The continued success of ModWash is guided by our four
ModKeys : Image, Experience, Efficiency and Safety. At ModWash we
believe each act of kindness, even the smallest positive action
will ripple outward to affect others and our communities. That's
what the ModDrop stands for. Let's make a ripple effect together.
Guest Experience Team Members are responsible for the daily
operations at a ModWash location. Yo u'll work as a team to ensure
each guest has an outstanding experience while driving membership
sales to help grow the ModWash brand. What you'll do :
Deliver mind blowing customer service.
Present and explain each of the ModWash packages and the benefits
of unlimited memberships.
Safely guide guests through the ModWash tunnel.
Actively engage with customers pre/post wash to ensure 100%
Ensure facilities are always clean and presentable .
What you'll need:
Ability to work a flexible schedule including nights and
A sense of urgency.
Willingness to work outdoors in a variety of weather
A passion for serving others .
Ability to work on your feet for an entire shift in a fast-paced
Ability to lift or move 25 pounds .
Who you are:
Confident : I project a professional image and positive energy. I
take ownership of the cleanliness of the property. I am
passionately focused on self-improvement learning where i t will be
noticed at ModWash . I represent the ModBrand with pride.
Guest Obsessed : I make guests comfortable by smiling, making eye
contact, and offering amenities. I deliver mind blowing customer
service by using my imagination. I have a Servant's Heart and
create great memories for our valued guests . I show that I care by
expressing my intentions.
Safety Driven : I am committed to following processes to ensure the
safety of our guests, my teammates and myself . I take action if I
see unsafe conditions or behavior. I avoid distractions and strive
for excellence in my workmanship. I am protective of company
resources and materials.
Efficient : I recognize my customers time is a luxury. I have a
massive sense of urgency. I provide accurate and timely
information. I am mentally present and focused. I am organized and
ModWash provides equal employment opportunities to all employees
and applicants for employment without regard to race, color,
religion, sex, national origin, age, disability, gender identity,
sexual orientation, or genetics. Job Types: Part-timeOther
Pay Type Hourly
Keywords: ModWash, Cleveland , Guest Experience Team Member, Other , Medina, Ohio
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