Key Holder

Company: ModWash
Location: Medina
Posted on: June 25, 2022

Job Description:

Key Holders are responsible for ensuring that the store is clean and organized, assisting team members during periods of high customer volume, and reinforce ModWash standards.

Essential Functions :

Promoting the highest level of customer service

Ensure the tunnel is working properly

Check chemistry levels

Discuss daily goals and know the numbers

Reinforce script use

Maintain a clean environment both inside and out

Manage any damage claims and pass along to GM/AGM

Perform opening and closing checklists

Manage guest relations and member information

Lock down tunnel

Identifying problems with working conditions and reporting them to management

Assuming managerial responsibilities in the event of management absentees

Perform other duties as assigned

Requirements:

Outstanding customer service capabilities

Effective communication skills

Comfortable working in a fast-paced environment and in all weather conditions

Offer support and training to new employees

Motivated to learn new skills and improve current skills

Motivate team members through leading by example

Project a professional image by following the dress code and appearance standards

Physical Requirements:

Ability to be active and outdoors in varying temperatures and weather conditions

Ability to be on your feet for long hours at a time

Ability to lift 25 lbs.

Ability to work any hours, including weekends and holidays in order to meet the needs of the business

Education :

Must have a high school diploma or an equivalent

Some mechanical knowledge is preferred, but a willingness to learn is a must

Other details

Pay Type Hourly

PI182072332

Keywords: ModWash, Cleveland , Key Holder, Other , Medina, Ohio