Company: True Hire
Posted on: May 16, 2022
A Background Specialist is responsible for providing our clients
with accurate, specialized data. In this position, you will verify
background information on individuals and conduct report editing to
ensure client reports follow all company guidelines and standards
and complies with all laws.
KEY RESPONSIBILITIES INCLUDE:
Handle inbound and outbound phone calls for the following:
- Education verifications
- Employment verifications
- Professional references, licenses & memberships
- Foreign verifications
- Exit interviews
- Contact applicants when needed for further information
Process New Client Requests via email, fax, web
Process Social Security Traces
Process Motor Vehicle Reports
Scan requests, other information
Process Duplicate Requests
Search official criminal record databases and report matching
Follow verbal, written, and electronic instructions.
Record internal database notes to track actions taken within
Produce a certain amount of results over a specific period of
Complete work that is free of errors meets quality standards and is
completed within specified time frames.
KNOWLEDGE AND SKILLS:
Excellent written and oral communication skills
Good follow-up skills; sees task to completion.
Proven ability to be persistent, assertive, and probing.
Ability to be resourceful.
Highly motivated with a great eye for detail.
Computer skills (Microsoft Word, Excel, Office, etc) and general
knowledge of the internet.
Proficiency in typing preferred.
Ability to solve problems and multitask while handling customer
calls and entering pertinent data.
Strong organizational skills with focus on detail and accuracy.
Capable of working under pressure in order to meet deadlines.
Ability to work independently and/or in a team environment.
Client service orientation.
Ability to speak Spanish is helpful.
EDUCATION AND/OR EXPERIENCE:
One year certificate from college or technical school; or three to
six months related experience and/or training; or equivalent
combination of education and experience.
ABOUT TRUE HIRE
True Hire conducts background checks for business organizations,
non for profits, and more. Background checks include criminal
history, employment verifications, education verifications,
references, and many other services. True Hire offers vacation,
personal time, health, dental & vision insurance, 401K and more
benefits! We are an energized company looking for individuals that
are very outgoing and have a positive can do attitude!
Keywords: True Hire, Cleveland , Background Specialist, Other , Uniontown, Ohio
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