Background Specialist

Company: True Hire
Location: Uniontown
Posted on: May 16, 2022

Job Description:

A Background Specialist is responsible for providing our clients with accurate, specialized data. In this position, you will verify background information on individuals and conduct report editing to ensure client reports follow all company guidelines and standards and complies with all laws.

KEY RESPONSIBILITIES INCLUDE:

Handle inbound and outbound phone calls for the following:
- Education verifications
- Employment verifications
- Professional references, licenses & memberships
- Foreign verifications
- Exit interviews
- Contact applicants when needed for further information
Process New Client Requests via email, fax, web
Process Social Security Traces
Process Motor Vehicle Reports
Scan requests, other information
Process Duplicate Requests
Search official criminal record databases and report matching records.
Follow verbal, written, and electronic instructions.
Record internal database notes to track actions taken within assigned work.
Produce a certain amount of results over a specific period of time.
Complete work that is free of errors meets quality standards and is completed within specified time frames.

KNOWLEDGE AND SKILLS:

Excellent written and oral communication skills
Good follow-up skills; sees task to completion.
Proven ability to be persistent, assertive, and probing.
Ability to be resourceful.
Highly motivated with a great eye for detail.
Computer skills (Microsoft Word, Excel, Office, etc) and general knowledge of the internet.
Proficiency in typing preferred.
Ability to solve problems and multitask while handling customer calls and entering pertinent data.
Strong organizational skills with focus on detail and accuracy.
Capable of working under pressure in order to meet deadlines.
Ability to work independently and/or in a team environment.
Client service orientation.
Ability to speak Spanish is helpful.

EDUCATION AND/OR EXPERIENCE:

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

ABOUT TRUE HIRE

True Hire conducts background checks for business organizations, non for profits, and more. Background checks include criminal history, employment verifications, education verifications, references, and many other services. True Hire offers vacation, personal time, health, dental & vision insurance, 401K and more benefits! We are an energized company looking for individuals that are very outgoing and have a positive can do attitude!

Keywords: True Hire, Cleveland , Background Specialist, Other , Uniontown, Ohio