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Intake and Eligibility Specialist (Remote)

Company: HR Pals & Recruiting Pals
Location: Cleveland
Posted on: May 16, 2022

Job Description:


  • Review of applications for completeness and accuracy. Ensure applications are complete for program review (form completed correctly and all required documents are accurate).
  • Contact program applicants and request any/all missing or incomplete information.
  • Update applications with correct or missing data.
  • Make initial eligibility determinations based on individual program requirements.
  • Maintain accurate, UpToDate case notes in applicant files.
  • Provide excellent customer service to program participants and accurately respond to inquiries about the program.

    • Associate Degree in Related Field; Bachelor's Degree is preferred
    • 2+ years of experience in a related field OR 4+ years of experience without Bachelor's Degree
    • You are technically savvy and able to learn new systems and processes quickly
    • Strong ability to work well with people from varied cultural, socioeconomic, educational, and experiential backgrounds
    • Customer service experience and effective communication skills both orally and in writing
    • Bilingual abilities are strongly preferred
    • Have U.S. work authorization

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Keywords: HR Pals & Recruiting Pals, Cleveland , Intake and Eligibility Specialist (Remote), Other , Cleveland, Ohio

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