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Training Specialist

Company: Vitalyst LLC
Location: Cleveland
Posted on: May 15, 2022

Job Description:

Looking to start your career as a Training Specialist?
Vitalyst, a L&D solutions leader and Microsoft Gold Partner for the last decade, is looking to add a Bilingual Training Specialist to our team! Qualified applicants must be fluent in French and English.
Job DescriptionThe Training Delivery Specialist is responsible for learning and delivering our client solutions in person or virtually to achieve our business goals. The Specialist plays a key role in the success of Client Learning Solutions (CLS) by delivering all instructor-led training (ILT) solutions in accordance with all internal and client objectives, training plans, and contractual obligations. The Specialist must ensure delivery meets and/or exceeds the need to perpetuate a positive experience with minimal oversight by demonstrating---

  • Analytical and technical knowledge and skills
  • Administrative skills
  • Excellent project management skills
  • Excellent customer service
  • Excellent written and verbal communication skillsResponsibilitiesCore responsibilities include, but not limited to, the following---
    • Deliver content clearly and confidently
    • Engage, manage and direct people and teams
    • Communicate with clarity, precision, and influence
    • Actively comprehend learner needs and adjust to support those needs
    • Collaborate with colleagues to ensure effective delivery
    • Use creativity to manage ad hoc situations without hesitation
    • Identify, measure, and evaluate learner competence and results
    • Manage time to effectively deliver one, clear message
    • Manage solutions, records, documentation, etc. in accordance with internal and client requirements
    • Learn and maintain expert knowledge of core and supplemental applications
    • Provide a minimum of five hours per month of dedicated phone support
    • Attend internal and client meetings, as assigned and/or necessary
    • Provide recommendations to Leader, Training Delivery
    • Additional duties as assignedSupplemental responsibilities include, but not limited to, the following---
      • Develop and design content for various delivery methods and platforms
      • Collaborate with client/SMEs/etc. to acquire necessary information for client solutions
      • Utilizes various tools to enhance solutions, such as: Guides/Videos/ILT Modules, etc.
      • Manage projects within the required timelines for successful delivery
        QualificationsThe ideal candidate has the following---
        • Must be fluent in French and English
        • One year of training delivery experience
        • One year of training content development experience
        • Excellent written and verbal communication skills
        • Adaption to irregular hours and schedule changes with little notice
        • Travel for extended periods of time (up to three consecutive weeks)
        • Advanced organizational skills with ability to handle multiple projects to meet target dates for implementation
        • Strict attention to detail
        • Strong interpersonal skills
        • Proficiency in core and supplemental applications (such as, Teams, OneDrive, SharePoint, Excel, Power Apps, Power Automate, Dynamics 365, etc.)The preferred candidate may have the following---
          • Bachelor's Degree
          • Advanced proficiency in core and supplemental applications (such as, Teams, OneDrive, SharePoint, Excel, Power Apps, Power Automate, Dynamics 365, etc.)
          • Three or more years of training delivery experience
          • Three or more years of training content development experience
          • One or more years of graphic and video design and editing experience.


            PI177595196

Keywords: Vitalyst LLC, Cleveland , Training Specialist, Other , Cleveland, Ohio

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