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Call Center Customer Care Loan Origination Specialist - (Strongsville/Cleveland, OH)

Company: Third Federal Savings & Loan
Location: Cleveland
Posted on: January 16, 2022

Job Description:

At Third Federal, we look for associates who can help us fulfill our mission to help customers achieve the American dream of home ownership and financial security and provide value to our customers and our communities. We take a genuine interest in each of our associates - from their professional development to their health and wellness. At Third Federal, you will find strength and stability in your career. Nearly 15 percent of our associates have been with the company for 25 years or more and, in the more than 80 year history of our company, we have never had layoffs . As a Customer Care Loan Origination Specialist, you can take a dvantage of career advancement opportunities, make a difference to our customers and our team and work in a supportive, not high-pressure sales work environment. The successful candidate must possess strong interpersonal skills, be able to understand and explain financial information, work well in a fast-paced environment and thrive in a team based setting. Excellent communication skills and PC proficiency required. We do not make cold calls to develop business. Our loan administrators are not on commission so they are able to focus on doing what's right for the customer. The open position is located at both our Customer Care Strongsville location, 18094 Royalton Road, Strongsville, Ohio 44136 and our Corporate Campus (7007 Broadway Avenue, Cleveland, OH 44105) Job Requirements: Minimum of one year recent experience taking financial loan applications in a retail banking environment Home Equity and Mortgage loan experience is a plus Strong ability to understand the customer need and ask for the business Experience following loan applications from origination through closing is a plus Excellent verbal and written communication skills including professional grammar and demeanor as well as positive, proactive and friendly interpersonal skills are required PC proficiency required- Mortgage Software experience preferred Strong organizational skills High School diploma or equivalent Bi-lingual language skills are a plus Work hours are generally scheduled between 8:30 am to 5:00 pm - Monday through Thursday, until 6:00 pm on Friday and requires some Saturdays. Third Federal is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Keywords: Third Federal Savings & Loan, Cleveland , Call Center Customer Care Loan Origination Specialist - (Strongsville/Cleveland, OH), Other , Cleveland, Ohio

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