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Customer Care Specialist - NO COLD CALLING - NO SELLING

Company: Great Day Improvements, LLC
Location: Solon
Posted on: November 23, 2021

Job Description:

Customer Care Specialist$250 SIGNING BONUS + WORK FROM HOMECOMPETITIVE HOURLY + BONUSES + TOP PRODUCERS EARNING $22+ w/ HOURLY & BONUSESIMMEDIATE HIRES AVAILABLE!!!!!Great Day Improvements is GROWING fast! If you are searching to be part of a team that is outgoing and motivated to work alongside of, then our Customer Care Team is perfect for you.As a Customer Care Specialist you will have the opportunity to be the first point of contact with our customers while delivering white glove customer service to ensure an amazing experience starting with the BEST first impression. You will get to assist people across the country with taking their first steps towards their DREAM home!If you like the idea of interacting with customers over the phone and working with a fast growing team then Great Day Improvements is the perfect place for you.Benefits: -- - Paid Training!-- - Uncapped BONUSES starting date of hire-- - Work from home role once training is finished!-- - NO COLD CALLING!!-- - We provide the laptop, monitor, and any other equipment needed to succeed in this role!-- - Opportunity for growth and advancement into Full-Time positionsHours:-- - PART TIME - EVENINGS & WEEKENDS ONLY. Up to 30 Hours a week!Responsibilities include: -- - Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department.-- - Provide an exceptional customer experience with each call.-- - Accurate entry of customer's information into our database to set each appointment.-- - Make outbound calls to potential customers as necessary for various follow-up initiatives.-- - Additional administrative duties as required.Requirements: -- - Exceptional verbal and written communication skills-- - Exceptional listening and problem-solving skills-- - Strong organizational skills-- - Ability to multi-task (talk and type simultaneously) and overcome objections-- - Upbeat, positive and professional attitude - a team player-- - Proficiency with computers is required along with an aptitude to learn our phone and database systems-- - Accuracy and attention to detailMust have high-speed internet connection along with the ability to be self-disciplined to stay on task while working from home. You will be required to have a quite work space with minimal background noise and distractions while you are on the phone. You will be required to work at our corporate office in Macedonia, Ohio when deemed necessary by your supervisor.APPLY NOW!About Great Day Improvements, LLCGreat Day Improvements is a vertically integrated, direct-to-consumer provider of branded premium building products, including Patio Enclosures brand sunrooms and screen rooms; Stanek brand windows and patio doors; Apex Energy Solutions energy efficient windows and doors; and Hartshorn Custom Contracting pool enclosures and lanais. In the last 5 years, Great Day Improvements has more than quadrupled in size and footprint, expanding its workforce to over 740 employees across 62 metropolitan markets throughout the United States. The company has been named to REMODELING Magazine's 550 List and Qualified Remodeler's Top 500 List, and is among Inc. Magazine's fastest growing private companies. Great Day Improvements has an excellent reputation with an A rating from the BBB and an overall Google rating of 4.5 with over 2,300 reviews. To learn more, visit , , , ''Work Location:One locationWork RemotelyNoJob Type: Part-timePay: Up to $22.00 per hourSchedule:Evening shiftMonday to FridayWeekend availabilityExperience:Computer literacy: 2 years (Required)Customer support: 3 years (Required)Work Location: One location

Keywords: Great Day Improvements, LLC, Cleveland , Customer Care Specialist - NO COLD CALLING - NO SELLING, Other , Solon, Ohio

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