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Communications Chief of Staff

Company: Cleveland Clinic Main Campus
Location: Cleveland
Posted on: November 22, 2021

Job Description:

Serving as administrative partner to the Chief of Staff reporting to the Executive Director Clinical Administration is responsible for executive meetings, speaking events, written / verbal / video COS communications, COS events and special projects. The role is responsible for administrative operations of Cleveland Clinic's COS executive offices (Clinical Operations and OPSA). Through dotted-line reporting of assistants and support personnel, the Director of COS Administration is responsible for managing the personnel resources to optimize coverage and support. The position will also establish and align policies and procedures to ensure efficient operations. Enhance information and knowledge sharing through effectively organizing information, such as, organizational guidelines, policies and procedures, etc. Organizational governance may include but not limited to enterprise-level committees, enterprise communication meetings, and organizational charts.

  • As administrative partner to the COS, responsible for coordinating all executive leadership meetings chaired by the COS, including COS, CIC, Briefing, leadership meetings, professional staff meetings, and other executive meetings as needed.
  • Coordinates agendas and action items that result from meetings.
  • Responsible for COS internal and external speaking events, written, verbal and video communications from the COS office, and COS-hosted events.
  • Design and execute annual COS address to caregivers and community.
  • Manage annual COS scorecard of Objectives and Key Results (OKRs), including annual, quarterly, and monthly scorecards and reports.
  • Responsible for maintaining organizational charts and leadership lists.
  • Lead and manage special projects as directed by the COS.
  • Support the COS by managing priorities, timelines, calendars, and action items.
  • Identify opportunities and improve processes of COS Administration.
  • Set definitions and guidelines for committees and communication meetings.
  • Create and maintain an enterprise library of organizational charts.
  • Other duties as assigned.
    • Bachelor's degree required. Master's degree preferred.
      Complexity of Work:
      • Requires critical thinking skills, decisive judgment and the ability to work autonomously.
      • Leadership skills and ability to drive strategic direction.
      • Advanced oral and written communication skills.
      • Must be able to work in a stressful environment and take appropriate action.
        Work Experience:
        • Minimum 5 years progressive work experience required, including a minimum 2 years of progressive leadership and extensive written communication required.
        • Healthcare experience strongly preferred.
        • Experience/exposure to marketing/media PR strongly preferre
          Personal Protective Equipment:
          • Follows standard precautions using personal protective equipment as required.

Keywords: Cleveland Clinic Main Campus, Cleveland , Communications Chief of Staff, Other , Cleveland, Ohio

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