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Environmental Services / Custodial Manager 2

Company: Sodexo USA
Location: Cleveland
Posted on: June 12, 2021

Job Description:

Unit Description

Join a creative and innovative team that makes a positive impact on the patient experience.

Sodexo is seeking a passionate Environmental Services Custodial Manager to join our team at University Hospitals Cleveland Medical Center! Among the nation's leading academic medical centers, UH Cleveland Medical Center has more than 1,000 registered beds and is located in the heart of Cleveland's University Circle on a beautiful 35-acre campus. We are hiring for second shift. The selected candidate will need to work some weekends and holidays.

Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.

The successful candidate will:

* lead a team and department initiatives; * be responsible for driving client and patient satisfaction scores; * provide a clean and safe environment for patients, visitors and staff and work closely with the Infectious Control department; * support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who:

* have Environmental Services management experience in the health care or hospitality industry; * possess strong leadership skills with the ability to work independently to drive department programs; * have experience effectively managing projects within agreed upon timelines; * are results and safety driven; * are proficient with computers and other technology.

Learn more about University Hospitals Cleveland Medical Center at

Learn more about Sodexo's Benefits

Position Summary

Provides management oversight for Environmental Services non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service Programs. Ensures Sodexo Operating Standards for Environmental Service are in place as required to consistently meet all company, client, and regulatory requirements. Responsible for non-exempt work force planning through effective scheduling, development of daily work flow assignments, training and development, and monitoring for compliance to the plan.

Key Duties-Establishes a safe work environment for clients, customers and staff by ensuring equipment safety and compliance with Sodexo safety and loss prevention programs and by providing safety-related training and equipment inventory maintenance.

* Provide leadership and direction to non-exempt employees-Coordinate/conduct employee training-Administer Human Resource processes (hiring, performance reviews, constructive counseling, prepare work schedules, payroll, etc.)-Interact with outside vendors-Ensure Sodexo Operating Standards for Environmental Service are in place and consistently met.-Develop/implement action plans for improvement in compliance with Sodexo Operating Standards as identified. -Reviews and maintains assigned areas of the Sodexo/Client budget commitments

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


Keywords: Sodexo USA, Cleveland , Environmental Services / Custodial Manager 2, Other , Cleveland, Ohio

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