Inside Sales Representative

Company: Carter Lumber Inc
Location: Vermilion
Posted on: June 12, 2021

Job Description:

A Carter Lumber Inside Sales Representative is responsible for selling and providing professional customer service to contractors and do-it-yourselfers. This is accomplished by assisting customers make purchase decisions, efficiently processing sales transactions and ensuring the customer has everything needed to complete a project. Handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position.

Requirements to be Considered for the Position:

• Previous experience in a sales/customer service environment
• Friendly, outgoing personality
• Ability to effectively communicate with others
• Familiarity with building materials is helpful
• Ability to participate effectively as a team member
• Ability to work a flexible schedule, including weekends and holidays

Responsibilities of the Position:

Sales & Relationship Building:

• Builds and maintains relationships with customers by supplying advice and information, producing timely estimates for packages and projects and following up on sales calls.
• Provides superior customer service while ensuring sales and profit goals are met.
• Follows up on online customer quotes from the Quote Management System and logs updates in the system.
• Supports the outside sales program and contractor customers as directed.

Store Operations:

• Assists in inventory control by conducting cycle counts, resolving overages and shortages and orders and receives in merchandise.
• Ensures all company policies and procedures are followed including sales, inventory and safety.Assists in the yard as needed and other duties as assigned

Knowledge & Training:

• Identifies personal growth needs and learning opportunities.
• Completes required orientation and safety training.
• Commits to continued learning on products, packages, procedures and more.

Benefits Provided (full-time employees):

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• Employer-matching 401(k) Plan

Keywords: Carter Lumber Inc, Cleveland , Inside Sales Representative, Other , Vermilion, Ohio