Remote Enrollment Specialist
Company: Thriveworks
Location: Cleveland
Posted on: February 26, 2021
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Job Description:
Compensation Starting Salary $40,000 plus competitive
commission. Top pay for top producers! * Thriveworks, a leading
mental health counseling and coaching practice, is seeking
energetic, motivated, and results-oriented individuals to fill the
Enrollment Specialist - Customer Success position within our Client
Services Department. * There is an option for this position to be
remote if outside of N. Virginia * The Enrollment Specialist is an
inside sales and service position responsible for helping
prospective clients learn more about our counseling or coaching
services. * As an Enrollment Specialist you must be able to
delight, empathize and convert 65% of clients to scheduled
appointments. This is critical to ensure everyone gets the mental
health services that they need.Responsibilities* Converting 65% of
our prospective clients by scheduling an initial appointment with
one of our qualified licensed counselors* Actively close sales
leads* Provide exceptional customer service* Handle an average of
35 calls per day (mix between sales and existing clients)* Other
duties as assigned Requirements* Bachelor's Degree or equivalent
sales experience* Ability to multitask by accessing information
from a computer using various systems while talking with
prospective clients on the phone* Designated workspace to ensure
client privacy to ensure HIPAA compliance* Ability to
cross-collaborate between departments* Exceptional oral and written
communication skills with a diverse population of clientele*
Detail-oriented with excellent time management skills* Working
knowledge and experience using business software (word processing,
spreadsheets, etc.) and email* Must be available to work a rotating
schedule Monday-Friday 8 00am-9 00pm. *Shift Differential available
for 12pm-9pm shift.*Benefits* In a sales environment, leads are
often scarce; not the case with Thriveworks!* 401K with 3% employer
match* Paid Time Off * Healthcare, Dental, Vision, and life
insurance benefits - additional coverage options available such as
Short Term Disability, Long Term Disability, Group Accident
Insurance* Professional EAP program for team member & household*
Professional development & advancement opportunitiesThriveworks is
a growing company that provides a challenging and rewarding work
environment as well as a culture that promotes open communication
and teamwork. Successful employment candidates are expected to
embody our Core Values. If you are looking for an exciting and
rewarding employment opportunity, apply to Thriveworks today!This
position requires a 90 day probationary period upon hire; offers
are contingent on satisfactory criminal background checks and
references checks.Learn more about Thriveworks' mission and core
values at http
//thriveworks.com/professional-counseling/mission-and-vision/
Keywords: Thriveworks, Cleveland , Remote Enrollment Specialist, Other , Cleveland, Ohio
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