ClevelandRecruiter Since 2001
the smart solution for Cleveland jobs

Work From Home - Experienced Tax Preparer

Company: Intuit
Location: Marshallville
Posted on: October 19, 2020

Job Description:

Overview

If you’re a highly motivated individual with a business background and excellent communication skills, we need you to help our customers complete their taxes using TurboTax. You’ll advance our goal of “Powering Prosperity Around the World” by providing expert guidance and explanations of tax and technical terms to our customers. You’ll also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes.

What you'll bring

• College degree a plus. The ideal candidate will have a background in business, finance, accounting, or tax

• Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

• Minimum 3 season of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required.

• Prior tax preparation experience in a tax practice or retail setting required.

• PTIN required

• Ability/motivation to expand expertise and obtain a tax credential or certification - Intuit offers a program to obtain your EA

• Strong customer service skills with ability to empathize and instill confidence

• Ability to work within a team to assist in preparation of accurate tax returns in a timely manner

• Strong Research skills and the ability to quickly use online resources to find answers

• Critical thinking and problem solving

• Persistence and determination

• Willingness to utilize audio/visual tools to communicate with customers

- Comfortable interacting with customers through video, in a professional way that represents the Intuit TurboTax brand well

- Friendly and reassuring on camera

• Bilingual (English/Spanish) communication skills (written & spoken) a plus

For internal use: tst assoc

How you will lead

• This is a seasonal position providing assistance to customers both assisting them in preparing their own returns and/or fully preparing customer tax returns

• Compiling/preparing tax returns for TurboTax Customers

• Gathering/organizing and accurately entering customer data in the federal and state tax returns for review

• Communicate directly with the customer as needed

• Coordinate customer meetings and follow-up

• Communicate updates to credentialed tax experts on assigned customers

• Will help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations

• Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries

• Will interact with customers utilizing strong written and verbal skills as well as deep customer empathy

Typical Deliverables:

• Accurate and complete customer data entered in tax returns for credentialed tax expert review

• High quality customer interactions and experiences

• Application of defined practices, procedures and company policies to troubleshoot, resolve issues and address routine Tax Support customer questions

• Proficient with technology and solid knowledge of computer operations and software.

• Utilize and leverage government websites and toolkits to seek out and deliver the right answer to the customer

• Document customer interactions

• Represent the Intuit TurboTax brand and spirit by demonstrating empathy for the customer, empowering and partnering with the customer, personalizing the experience, and providing them the confidence that they can do their own taxes

Keywords: Intuit, Cleveland , Work From Home - Experienced Tax Preparer, Other , Marshallville, Ohio

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Jordan Carriers - Flatbed CDL A $3,000 Bonus
Description: Flatbed OTR Positions Available 10 10 Benefits: 10 Competitive Pay 10 05 CPM extra for oversized loads in states requiring night shut down 10 Home most weekends 10 250 minimum load pay 10 Average (more...)
Company: jordan carriers
Location: Warren
Posted on: 10/22/2020

Local Class A Driver - HOME DAILY!
Description: Local Class A Driver- Home Daily The Anderson-Dubose Company is seeking Delivery Drivers to operate a tractor-trailer combination and to
Company: The Anderson-Dubose Company
Location: Warren
Posted on: 10/22/2020

CDL-A Dedicated Truck Driver
Description: We are Hiring Now for Experienced Dedicated Routes 10 10 USA Truck Dedicated Services Division is growing and expanding and now is the time to join We are now hiring Class
Company: USA Truck
Location: Warren
Posted on: 10/22/2020


CDL-A Short Term Lease Opportunities - Avg. $80K Yearly - 6 Mos. OTR Experience Required
Description: We re keeping it REAL. Never Worry About Maintenance. It s one of the biggest unknowns for owner operators but not you because it s all included. Who else does that Easy-to-Complete 6-12 Month Leases. (more...)
Company: US Xpress
Location: Warren
Posted on: 10/22/2020

Restaurant Crew - Hiring day!
Description: JOIN US FOR OUR REGION-WIDE HIRING EVENT AT ALL RESTAURANTS IN YOUR AREA li Offers will be made on the spot. li Our priority is your safety and we will be practicing social
Company: Chipotle Mexican Grill
Location: Warren
Posted on: 10/22/2020

CDL-A Truck Drivers - Dedicated Account - Immediate Placement!
Description: Job Description CDL A DRIVERS NEEDED 34 Hour Reset Weekly DEDICATED ACCOUNT PAY 1,278- 1,649 WEEKLY Lanes originates in Marion IN delivering to stores in Michigan, Northwest Kentucky, Western (more...)
Company: C.R. England
Location: Warren
Posted on: 10/22/2020

CDL A Regional Truck Driver + Home Weekly + $67,600/Year
Description: Job DescriptionCDL-A truck driver needed for regional run Paper Transport PTI , has an exciting CDL-A regional truck driver opportunity. Our CDL-A regional truck driving jobs offer outstanding advantages (more...)
Company: Paper Transport - PTI
Location: Warren
Posted on: 10/22/2020

RN-Rehab/Long Term Care (RN #)
Description: Specialty: Travel RN-Rehabilitation Long Term Care or LPNLocations: Warren, OHShift: Full Time/VariableDuration: 13 weeksStart Date: ASAPJob Description ul li Registered nurses RNs monitor patients, (more...)
Company: All Medical Personnel
Location: Warren
Posted on: 10/22/2020

Regional Class A Truck Driver, Home Weekly
Description: CDL-A Regional Company Truck Driver Earn 70,000 per year - Weekly Home Time At Day Ross, we offer great miles, benefits and a new and improved pay package. When you join our team, you'll have access (more...)
Company: Day & Ross
Location: Warren
Posted on: 10/22/2020

Solo CDL A Company Drivers .55CPM NO NYC or CALI, LTL TL
Description: Truck Driver Appreciation Week In honor of this great week, Secor Logistics would like to sayTHANK YOU to all of our current drivers and all the drivers on the road. Secor Logistics, LLC is a family-owned (more...)
Company: Secor Logistics
Location: Warren
Posted on: 10/22/2020

Log In or Create An Account

Get the latest Ohio jobs by following @recnetOH on Twitter!

Cleveland RSS job feeds