Fiber Technician I- East Region
Company: Omni Fiber LLC
Location: Youngstown
Posted on: February 14, 2026
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Job Description:
Job Description Job Description Fiber Technician I East Region-
Boardman Ohio The Fiber Technician is responsible for installing
and maintaining customer premise equipment, including fiber optic
systems, while providing excellent customer service. This role
requires working in outdoor environments, performing installations
at heights, troubleshooting technical issues, and ensuring customer
satisfaction. The Field Technician will use hand tools, fiber optic
tools, and other equipment to complete installations and repairs
while adhering to safety standards. Responsibilities: Install and
maintain customer premise equipment (CPE), including fiber optic
systems and other related equipment, ensuring quality and proper
functionality. Interact with customers professionally, address
their concerns, explain services, and ensure their satisfaction
with installations and services provided. Diagnose and resolve
technical issues with customer equipment and services, ensuring
minimal downtime and maximum performance. Adhere to safety
standards, including OSHA guidelines, and safely operate tools,
equipment, and vehicles. Navigate confined spaces such as
basements, crawl spaces, and attics, and safely work at heights up
to 30 feet using ladders. Identify opportunities to upsell services
to customers and effectively communicate additional offerings.
Accurately complete all necessary service reports, installation
checklists, and documentation in a timely manner. Qualifications:
Strong customer service skills, with the ability to engage and
satisfy customers. Ability to work at heights of up to 30 feet,
including the use of ladders and other equipment. Proficient in
installing and troubleshooting customer premise equipment,
including fiber optics and associated technologies. Capable of
using hand tools for installation, repair, and maintenance work.
Experience with fiber optic installations, including fusion
splicing and fiber testing is preferred. Familiarity with using
bucket trucks for high-altitude work is preferred. Fiber optic
certification and OSHA 10 certification preferred. Background in
upselling services or promoting additional offerings to customers
is preferred. Ability to lift and carry up to 80 pounds. Ability to
work in confined spaces and at heights (up to 30 feet). Ability to
distinguish colors for wiring and installation tasks. Omni Fiber
provides equal employment opportunities to all qualified applicants
and employees, and administers all aspects and conditions of
employment, without regard to the following: Race, Color, Age, Sex,
Sexual orientation, Gender, Gender identity, Religion, National
origin, Pregnancy, Physical or mental disability, Military or
veteran status, or Genetic information. Equal employment
opportunity applies to, but is not limited to, employment status,
training, promotion, demotion, transfer, leaves of absence, and
termination.
Keywords: Omni Fiber LLC, Cleveland , Fiber Technician I- East Region, IT / Software / Systems , Youngstown, Ohio
