Field Service Technician
Company: Sepro America LLC
Location: Detroit
Posted on: May 2, 2024
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Job Description:
Field Service Technician - Sepro America, LLCLocation: Detroit
Metro (70-80% Travel)About Sepro America:Join a dynamic and
innovative team at Sepro America, a leader in robotic automation.
We are dedicated to delivering excellence in our products and
services. Our commitment to diversity and inclusion is integral to
our mission, ensuring equal opportunities for all.Job Summary:We
are seeking a skilled and experienced Field Service Technician to
join our team. This role is crucial in maintaining and enhancing
our reputation for quality by ensuring the optimal performance of
Sepro Products through installation, start-up, repair, and
modifications.Key Responsibilities:Startup & Installation:Ensure
safety measures for individual and work area.Guide customers
through equipment unpacking.Validate installation, including
mechanics and cable positioning.Test and validate robot
functionality, including interface with presses and
peripherals.Program and initiate robot production operations.Repair
& Service:Utilize diagnostic methods to identify and resolve
breakdowns.Conduct inspections, preventive maintenance, and
repairs.Customer Training & Support:Provide comprehensive on-site
training (operation, programming, maintenance).Offer telephone
assistance through the Sepro Hot Line.Documentation:Prepare
detailed service reports and document product
modifications.Qualifications:Associate's Degree in Electrical
Engineering or equivalent.At least two years in service, with
experience in Automation (Robotics), PLC programming, and
interfaces.Proficiency in reading blueprints, assembly drawings,
and wiring schematics.Familiarity with all field equipment, basic
hand and power tools, and diagnostic instruments.Skills:Exceptional
customer service, both internal and external.Independent with
strong organizational skills.Flexible and responsive to meet
customer needs in line with Sepro's values.Physical
Requirements:Regular requirement to stand, sit; talk, hear, and
operate a computer and telephone.Ability to work in confined
spaces, lift heavy equipment, and frequent bending.Employee
Benefits:Paid vacation and holidays.Comprehensive health benefits
(Medical, Dental, Vision).Short-Term, Long-Term, and Life
Insurance.Attractive 401(k) retirement plan.Equal Opportunity
Employment:Sepro America, LLC is an equal opportunity employer. We
consider all applicants without discrimination based on race,
color, creed, religion, national origin, sex, age, disability,
genetic information, veteran status, or any other legally protected
status. Compensation details: 33.65-40.87 Hourly
WagePI6fe3d7ee4d6e-25660-33919842
Keywords: Sepro America LLC, Cleveland , Field Service Technician, IT / Software / Systems , Detroit, Ohio
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