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HR People Systems Analyst

Company: Benesch, Friedlander, Coplan & Aronoff
Location: Cleveland
Posted on: September 19, 2023

Job Description:

Who We Are
At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.
Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at .

Working with Us - Come and "Be Benesch!"
We are Cleveland's second largest law firm, and have offices in Chicago, Columbus, San Francisco, New York City and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.
Want to know more? To hear from some of our team, click here:
Benesch is proud to announce the opening for an HR People Systems Analyst in our Cleveland office. This position is hybrid and has work from home flexibility.
Position Summary:
The HR People Systems Analyst is responsible for all aspects of the data management, business administration, support, analysis, and continuous improvement efforts for the suite of people platforms used by the firm, including but not limited to ADP (HRIS), ApplicantPro (ATS), Plansource (benefits administration system), VI/Aderant (law firm-specific performance management, integration, work allocation, recruiting, operating system) and a number of vendor/partner interfaces with regular data feeds. The HR People Systems analyst ensures the day-to-day administration of the systems is handled efficiently and effectively by taking timely action to resolve service desk requests, manage routine systems configuration and maintenance, respond to business questions, and perform root cause analysis of any issues. Additionally, this position will develop and conduct training for end users in the organization and act as the people systems lead on related special projects and system upgrades.
Essential Functions:
Data Maintenance & Reporting
1. Responsible for HR data input for changes, updates, terminations, and updated demographic information.
2. Timely creation and distribution of monthly and ad hoc reporting needs.
3. Ability to create compelling visuals, graphics, and data depictions to convey compelling information easily.
4. Supports data collection for compensation survey completion.
5. Provides timely responses to people data inquiries to support RFPs, presentations, or other client requests.
6. Proactively builds relationships and collaborates with key internal partners, including finance, payroll, marketing, practice management and communications to support data request needs.
System Management, Maintenance & Security:
1. Manages HR/People systems, related user support functions, user training, and work-balancing efforts for the systems, including:

  • user access administration,
  • actioning service desk problems, issues, and service requests,
  • performing routine systems configuration and maintenance,
  • understanding and maintenance of system and data interdependencies
  • performing root cause analysis of problems and issues, and
  • participate in systems development projects as the HR/People lead

    2. Serves as initial point of contact for HR/People systems support concerns, to interfaces and coordinate with internal and outsourced project teams, collaborate on system implementation and special projects.
    3. Develops and manages metrics and reporting to identify and enable continuous improvement efforts.
    4. Supports system owners in creating reporting tools, standard reports, ad hoc reports and the evaluation of additional reporting packages to streamline reporting efforts, as need
    5. Develops and/or enhances HR/People system administration and support policies, procedures, and support documentation.
    6. Is first point of contact with Information Technology to identify and coordinate HR/People system business solutions and objectives, including:

    • Provide stakeholder input for system path evolution and updates
    • Align HR/People systems business continuity planning approach with IT
    • Validate business functions after installations, patches, etc. are completed by the vendor or IT team.
    • Drives continuous improvement efforts over HR/People system capabilities, identifying best practices and system enhancements.

      7. Performs other HR department analytical projects as required.
      8. Other duties as assigned.
      Additional Responsibilities:
      1. Builds effective relationships and fosters a collaborative approach to working with internal clients across practice groups and with management.
      2. Identifies areas of continuous improvement and updates across teams and platforms.
      Due to the nature of employment in a law firm, various documents and information, which are confidential in nature, will be accessible. Such documents and information must be kept confidential at all times.
      The HR People Systems Analyst should have a bachelor's degree in computer science, information technology, human resources, or a related field. Expert knowledge in HRIS systems, system integrations, file feed management and advanced data analysis and reporting skills. A minimum of five (5) years of experience with HR systems, and experience with ADP is strongly preferred. Must have a demonstrated understanding of project management and change management disciplines.
      The HR People Systems Analyst must have exceptional customer service, written/verbal communication, and interpersonal skills. A demonstrated ability to produce results within tight timeframes and simultaneously manage several projects is essential. Must have a willingness to work a flexible schedule and the hours needed to accomplish the Firm expectations. Must be able to anticipate problems and issues and exercise independent judgment to make sound, justifiable decisions and take action in solving problems while knowing when and to whom to escalate issues.

      Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
      Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email at

Keywords: Benesch, Friedlander, Coplan & Aronoff, Cleveland , HR People Systems Analyst, Human Resources , Cleveland, Ohio

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