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Program Assistant 15 hrs./wk

Company: United Church of Christ, National Setting
Location: Cleveland
Posted on: April 10, 2021

Job Description:

Program Assistant 15 hrs./wk. Application Close Date: April 16, 2021 Wider Church Ministries;Office of the Associate General Minister Reports ToChild and Elder Sponsorship Program Manager FLSA StatusNon-Exempt Salary Grade5 part time Category National and Global Ministries, Cleveland, Ohio GENERAL PURPOSE OF POSITION: Provide administrative services for the Wider Church Ministries Child and Elder Sponsorship Program. Participates as part of the Administrative Support Network for communal support across the ministries, as necessary. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

  • Verify Child and Elder Sponsorship Gift Batches: (review check gifts, email CFS staff and copy Child and Elder Sponsorship Manager regarding the batch).
  • Distribute letters to sponsors from sponsored children. This includes letters from the Family Village Farm, Tibetan Refugee Self-Help Centre, and other centers.
  • Record the action on individual Raiser Edge records of sponsors. Includes reports from centers to send letters directly to sponsors.
  • Follow up as needed for declined credit cards.
  • Prepare and distribute the annual financial statements for recurring gift sponsors in January each year.
  • Assist with contacting donors with children that have aged out or left the participating sponsorship centers. Letters to donors and Raiser's Edge documentation.
  • Assist with preparing queries as requested by program manager.
  • Assist with updates to child sponsorship webpages on the Global Ministries and United Church of Christ websites.
  • Assist with responding to request by sponsors and potential sponsors/donors (ie, phone calls, child sponsorship email, and written correspondence.
  • Office filing Other duties as assigned. Position Requirements MINIMUM QUALIFICATIONS: The requirements listed below are representative of the knowledge, skills and/or abilities required to perform successfully in this position.
    • High School Diploma or equivalent and minimum of 3-5 years secretarial/administrative experience.
    • Excellent written and verbal English language skills.
    • Knowledge of the United Church of Christ policies and structure.
    • Understand the Child and Elder Sponsorship program and how it works.
    • Human relations skills to interact effectively with persons of diverse backgrounds and cultures; ability to exercise mature judgment.
    • Ability to maintain and properly handle confidential or sensitive information.
    • Must be very detail-oriented and able to organize and prioritize workload.
    • Work independently and as part of a team.
    • Proficient in Microsoft Word, Microsoft PowerPoint, Microsoft Excel, database software in general, and electronic communications. Comprehensive knowledge of Raiser's Edge (maintain records, create letters, labels, and edit queries and reports.
    • Maintain records in Raiser's Edge where accuracy is extremely important rather than speed. This job description is not intended to be a complete list of all duties and responsibilities required for the position and is subject to review and change at any time in accordance with the needs of the ministry. Since no job description can detail all duties and responsibilities that may be required from time to time in the performance of a position, duties and responsibilities that may be inherent in a position shall also be considered part of the position holder's responsibility. It is expected that the person who holds this position will conduct themselves in a manner consistent with the policies of the UCC and in a manner that will reflect positively on the organization. All staff are encouraged to nurture safety within the work performed on behalf of the UCC by being attentive to self-care, education, maintaining appropriate boundaries, and the importance of referring those in need to supportive and helpful resources. Comprehensive Benefits Package Application Deadline April 16, 2021 About the Organization The United Church of Christ

      Our faith is 2000 years old. Our thinking is not.

      We believe in God's Continuing Testament.

      We believe in Extravagant Welcome

      We believe the church's mission is to Change Lives

Keywords: United Church of Christ, National Setting, Cleveland , Program Assistant 15 hrs./wk, Human Resources , Cleveland, Ohio

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