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Sales Administration-Customer Service

Company: Staffco-Campisano
Location: Cleveland
Posted on: August 17, 2019

Job Description:

Staffco-Campisano, a leading 60-year old Electronics Manufacturer's Representative is looking for career-minded, dynamic self-starters to fill a Sales Administration/Customer Service position available within our organization. Our Inside Sales staff is responsible to provide exceptional customer service and support to Staffco's established distributor/customer base. This includes timely response for pricing on quotes via phone or email; processing purchase orders; managing open orders from development to delivery; as well as resolving customer concerns on quality or service issues. The individual must possess a strong sense of urgency and ability to collaborate with business teams, outside sales, supply chain, transportation, AR and credit to ensure an exceptional customer experience. The Inside Sales associate is responsible to identify potential opportunities with customers and work to continually grow our customer relationships. Essential Duties and Responsibilities include the following (Other duties may be assigned):-- Support Outside Sales, Customers and Distributors for orders, quotes, samples, expedites as necessary with all Principals-- Access customer portals and manage direct order activity-- As office team member, address any needed administrative task-- Utilize CRM to execute sales reporting, including import and export of sales data.-- Assist as needed with reporting requests for Principals-- Assist as need with administrative support for accounting & finance-- Project specific activity as requiredDesired Skills & ExperienceEducation and Desired Skills:Minimum Associates (2 yr.) Degree, Bachelor degree preferred.A minimum of two years' experience within the last 5 years on an inside sales desk handling sales, service or account management functions.Must possess solid multi-tasking and follow-up skills. Ability to organize and manage time is critical.Excellent written and verbal skills. Ability to control customer interaction via telephone with professionalism and finesse.Demonstrated analytical, documentation and problem-solving skills.Desire and ability to excel in an ever changing, fast paced environment.Self - motivated, both individually and as part of a team.Proficiency at MS Office Systems, Internet and solid keyboarding skills.Familiarity with CRM systemsKnowledge of Electronics Industry a plus.Company DescriptionPlease visit our company website:WebSite:

Keywords: Staffco-Campisano, Cleveland , Sales Administration-Customer Service, Hospitality & Tourism , Cleveland, Ohio

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