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Customer Service Representative

Company: Darice - Pat Catan's
Location: Strongsville
Posted on: July 15, 2019

Job Description:

CUSTOMER SERVICE REP Strongsville Darice, an international wholesaler of art, home d--cor and craft products is seeking a Customer Service Rep to interact with customers via telephone and company websites. This position requires extensive customer contact, telephone and PC usage. The CSR will: --- Enter sales orders into the order entry system --- Provide customers with order confirmations ---Process return authorizations --- Research invoices and discrepancies --- Prepare documentation for issuing credit memos --- Track shipments including accessing various websites and provide product information Requirements include: --- 1-3 years of customer service experience --- Demonstrated excellent oral and written communication skills --- Proficient in Microsoft Office and data entry --- Strong organizational skills and attention to detail --- Ability to multi-task in a fast-paced environment Email resume and salary requirements to Monicat@darice.com EOE Cleveland.com.Category: Customer Service, Keywords: Customer Service Representative

Keywords: Darice - Pat Catan's, Cleveland , Customer Service Representative, Hospitality & Tourism , Strongsville, Ohio

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