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Customer Service Representative $2000 sign on bonus! - Join The worlds Largest Car Rental Company!

Company: NetHire
Location: Cleveland
Posted on: June 14, 2018

Job Description:

Customer Service Representative ($2,000 Sign-On Bonus) Cleveland OH Eligible employees will receive lump sums of: $500 after 30 days of service, $500 after 60 days of service $500 after 90 days of service $500 after 120 days of service in their position. Rules and regulations apply. Inquire within. Requirements Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location. Provides world class customer service by managing vehicle returns process, in compliance with policies and procedures Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction Creating a positive customer service experience by listening to and identifying customer needs Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customers responsibility of damage, fuel options and vehicle upsells. Qualify and process customer rentals with accuracy and attention to detail. Effectively communicate and offer ancillary products and services to enhance customers travel experience. Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. To carry out any other duties requested by the managers/Team Leaders. Keep work area organized and free of clutter Qualifications Good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply. Work in a fast paced environment with a variety of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working well within a team. 100% customer focus, with proven experience within a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during all weather conditions Stand for long periods of time Lift up to 45 pounds What we Offer: $2000 sign On Bonus and Competitive Wage Healthcare benefits for full time employees Both full time and part time availability! Discounted car rentals for you and your friends and family Benefits and security of joining an industry leader Please apply today Keywords: Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Representative, Customer Care Agent, Customer Service Specialist, Ohio, OH, Lakewood, Parma, Shaker Heights, Euclid, Willowick, Mentor, Painesville, Avon Lake, Avon, Westlake, Lorain, Elyria, Strongsville, Akron, Brunswick, Youngstown, Canton, Mansfield,

Keywords: NetHire, Cleveland, Customer Service Representative $2000 sign on bonus! - Join The worlds Largest Car Rental Company!, Hospitality & Tourism, Cleveland, Ohio

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