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Customer Service Representative

Company: Creative Financial Staffing
Location: Kent
Posted on: August 7, 2022

Job Description:

Customer Service Representative About the Company and Opportunity:

  • Great opportunity for a Customer Service Representative to join a wonderful organization!
  • Just a few of the incentives that come with employment are a generous benefits and the opportunity for growth.
  • Awesome work environment and the ability to be a key member of the customer service team! Overview of the Customer Service Representative Role:
    • Responsible for delivering high quality customer service to internal and external customers.
    • Maintains accurate and organized records of all transactions, including orders, credits, & returns.
    • Develops a level of expertise in product availability and lead times within the company's capabilities.
    • Utilize planning models in ERP systems and Microsoft Excel.
    • Ability to learn and be knowledgeable on all company products. Preferred Qualifications for the Customer Service Representative Role:
      • 1-2 years of customer service experience
      • Problem solving and organizational skills
      • Proficient in Microsoft Office Word, Outlook & Excel
      • Strong phone and email skills

Keywords: Creative Financial Staffing, Cleveland , Customer Service Representative, Hospitality & Tourism , Kent, Ohio

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