Customer Service Associate
Company: The Home Depot
Location: Wickliffe
Posted on: September 17, 2020
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Job Description:
Job Description Position Purpose: Customer Service/Sales
associates provide fast, friendly service by actively seeking out
customers to assess their needs and provide assistance. These
associates learn about products using our tools, and provide
information to customers in order to sell an entire project.
Associates in this position will learn how to greet, qualify,
recommend and close every customer in their department, and know
how to handle basics in adjacent departments. Customer
Service/Sales associates maintain the in-stock condition of
assigned areas, and ensure it is clean, shop-able, and safe. Each
associate has the responsibility of providing a safe working and
shopping environment by following all safety policies &
standards, completing specified safety training, immediately
correcting hazards & unsafe conditions or reporting
conditions to the Manager on Duty, and working safely as not to
endanger themselves, co-workers, vendors, or customers. These
associates work in cooperation with their Department Supervisor and
other associates in their department as well as other departments.
Specific store departments may include Building Materials, Dcor,
Electrical, Flooring, Garden, Hardware, Kitchen & Bath,
Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer
Service/Sales position types may include Department Sales, Lead
Generator, Pro Account Sales, Sales Specialist, Special Services,
and Customer Order Specialist.
Keywords: The Home Depot, Cleveland , Customer Service Associate, Hospitality & Tourism , Wickliffe, Ohio
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