Registered Nurse (RN) Clinical Staff Manager
Company: Hospice Of The Western Reserve
Location: Cleveland
Posted on: February 14, 2026
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Job Description:
Job Description Job Description JOIN US IN MAKING THE MOST OF
EVERY DAY! Hospice of The Western Reserve operates in celebration
of the individual worth of each life, we strive to relieve
suffering, enhance comfort, promote quality of life, foster choice
in end-of-life care and support effective grieving. WHY US? We
believe that our success starts with our greatest asset: OUR
EMPLOYEES! We live our shared core values in everything we do:
COMPASSION. EXCELLENCE. EQUALITY. INTEGRITY. SERVICE. STEWARDSHIP .
We have a passion for purpose driven work! Do you? JOIN OUR FAMILY!
The Clinical Manager (Internal; Clinical Team Leader) is
responsible for general management, supervision and leadership of a
hospice transdisciplinary team. Demonstrates knowledge of and
commitment to organization’s mission, culture, fiscal, customer
service and management principles. Acts as Hospice of the Western
Reserve’s representative to hospitals, medical community and
external providers. Essential Functions: Maintains open
communication and networking with other hospice offices.
Coordinates cross coverage as needed Assists with consultation and
coordination of services involving any agency providers, nursing
facilities and/or physicians Provides management and leadership of
a hospice team. Coordinates and supervises all clinical staff in
relation to program and clinical services. Participates in the
selection, orientation and evaluation of clinical staff. Oversees
case assignments for team. Provides direct patient and family care
as appropriate and may include supervised home visits with staff
members. Facilitates or oversees the facilitation of care
conferences for team. Provides assistance to the team in
identification and resolution of problems and concerns in
patient/family care and in the plan of care. Provides clinical
guidance/education through team and staff meetings. Provides
consultation to all team members related to specific patient/family
care needs. Assists in staff development and educational programs
for the team. Assists in the coordination of volunteers and
volunteer training. Oversees continuing compliance with internal
and external regulatory standards including Medicare, Medicaid,
licensure, JCAHO, corporate compliance and agency
policies/procedures. Possesses a thorough understanding of Medicare
hospice regulations and other regulatory hospice requirements as it
relates internally and to all external relationships Participates
as required in the QA process pertinent to hospice service; focus
on Quality Scores and Public Reporting Participates in public
relations, community outreach and promotion of HWR and Advisory
Councils Assists with all survey preparation and coordination
Collaboration with Centralized Medical Records for oversight of
clinical records Demonstrates fiscal responsibility for the team
budget through the judicious allocation and monitoring use of
resources. Review variance reports and maintain Compass standards
Demonstrates and promotes positive customer service responsiveness
internally and externally according to agency standards
Participates in on-call as assigned. Serves on committees as
assigned. Performs other duties as assigned. Requirements: RN
License or other related Clinical Professional License BSN Clinical
background with Bachelor’s degree preferred. Hospice/Palliative
Care experience preferred. Supervisory experience preferred.
Independent and analytical thinker Previous experience in hospice
or health care operations preferred Working knowledge of basic
Microsoft Office Suite applications DETAILS: Total Rewards Package
to include Retirement, Health, Dental, Vision, voluntary benefits
and Corporate Discounts Tuition Assistance Exempt role Technology
Package Protocols in place for wellbeing during COVID-19 CONDITIONS
OF EMPLOYMENT: Compliance to Annual Flu Shot Policy or ability to
provide exemption documentation Provide an active auto insurance
policy as a licensed driver in the State of Ohio with the proper
level of coverage as directed Provide an active driver’s license
Ability to provide proof of eligibility to work in the United
States. High level of integrity, ethics and professionalism. NOTE :
The responsibilities of this position are described above, and they
may be subject to change at any time due to reasonable
accommodations or other reasons. Also, this description in no way
states or implies that these are the only duties to be performed by
the employee occupying this position. Applicants who may need
reasonable accommodations to complete the application process may
contact: Careers at Hospice of the Western Reserve 17876 St. Clair
Ave. Cleveland, OH 44111 216.383.2222 or careers@hospicewr.org
Hospice of the Western Reserve is an Equal Opportunity Employer and
encourages Women, Minorities, Individuals with Disabilities, and
protected Veterans to apply.
Keywords: Hospice Of The Western Reserve, Cleveland , Registered Nurse (RN) Clinical Staff Manager, Healthcare , Cleveland, Ohio
