Pharmacy Technician - Medication Access

Company: Cleveland Clinic
Location: Cleveland
Posted on: January 9, 2026

Job Description:

Job Description This position has a sign on bonus of up to $2,500 Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Medical Access Pharmacy Technician, you will work with discharge, Peds, and Transplant Teams. You will be assigned to an in-patient care team, check how many patients are admitted, check the status of patient’s insurance and work through insurance issues with the team to plan for what types of medications they can be prescribed (cost, etc.). We are looking for some with pharmacy background, medication knowledge, and insurance claims familiarity. A caregiver in this position works from 8:00AM – 6:30PM. A caregiver who excels in this role will: - Communicate directly with patients and caregivers while performing technical functions within the assigned work area to ensure timely and accurate procurement of prescriptions and documentation within the electronic medical record when required. - Identify potential medication-related access problems and work with patients and the multi-disciplinary team to solve these problems in an efficient and patient-centered manner. - Coordinate education, bedside medication delivery, and medication payment. - Assist with the development and implementation of policies and procedures to ensure a seamless medication-related procurement process for patients. - Work with the pharmacy leadership teams to identify areas of opportunity for improved patient experience. - Assist manager in creating, implementing and monitoring quality control programs in assigned area. - Conduct third party prior authorization requests when needed. - Monitor program performance, including patient volumes served and patient experience indicators, serving as a valued resource to identify discharge prescription coverage issues and assist in their resolution. - Complete medication histories or other transitional care activities as assigned per location. Minimum qualifications for the ideal future caregiver include: - High School Diploma/GED - Six months of related experience OR completion of a Pharmacy Technician Program - Upon hire, must hold an active registration as a Registered Pharmacy Technician through the Ohio Board of Pharmacy (OBOP). - Must obtain a national certification as a Certified Pharmacy Technician (CPhT) certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcare Association (NHA) within 18 months of hire. Preferred qualifications for the ideal future caregiver include: - Experience dealing with third party insurance and prior authorization process Physical Requirements: - Typical physical demands include ability to perform the job while standing and walking for prolonged times, approximately 75% of shift and continuously for extended periods of time. - Manual dexterity sufficient to perform computer and dispensing functions of the job. - Ability to lift up to 20 pounds. - Position often includes reaching, stretching, stooping, climbing steps and sitting. Personal Protective Equipment: - Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $19.25 Maximum hourly: $28.00 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Keywords: Cleveland Clinic, Cleveland , Pharmacy Technician - Medication Access, Healthcare , Cleveland, Ohio