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Clinical Nurse Navigator Cardiology- HHVI Willoughby

Company: University Hospitals
Location: Willoughby
Posted on: July 9, 2024

Job Description:

Job DescriptionDescriptionTo Heal. To Teach. To Discover. At University Hospitals, this is more than just our mission. These words embody the opportunities available to the many world-class doctors, nurses, health care professionals, and support staff that choose to join UH and Be the Difference.

What you will do


  • Provides virtual clinical care to patients within the recognized scope of practice for the profession and professional licensure requirements
  • Provides clinical triage and clinical support using established protocols during in-bound and out-bound telephone communication with patients, family, caregivers and other members of the healthcare team
  • Assists in coordination of incoming patient transfer requests with receiving facility and physicians
  • Demonstrates technical skills in care delivery that result in safe practice and positive care outcomes
  • Possess and obtain working knowledge of external and inter-facility protocols and standards of practice
  • Demonstrates clear communication and effective collaboration to optimize patient care and clinical operations
  • Delivering exceptional customer service while facilitating communication across multiple disciplines
  • Work with all Center for Patient Flow Management (CPFM) staff in a team orientated, collaborative approach
  • Responsible for promoting a Best Place to Work Culture and positive and professional work environment
  • Actively participates in the development and implementation of performance/quality improvement
    QualificationsEducation Qualifications

    • (BSN) Bachelor's Degree in Nursing Required

      Experience Qualifications

      • 3+ years of acute care hospital in-patient nursing Required and
      • 3+ years clinical experience in home health or similar setting Preferred and
      • Experience with care management plans. Required and
      • Experience with Medicare, Medicaid and commercial payer regulations Preferred

        Skills and Abilities

        • Telephone triage (Preferred proficiency)
        • Excellent interpersonal and communication skills both written and oral. (Required proficiency)
        • Strong organizational and multi-tasking skills. (Required proficiency)
        • Demonstrates a professional demeanor when interacting with patients and customers. (Required proficiency)
        • Strong computer skills including all MS platforms. (Required proficiency)
        • Excellent ability to perform triage in order to determine appropriate facility, bed type, service, etc. (Preferred proficiency)

          Licenses and Certifications

          • Registered Nurse (RN) in the State of Ohio Upon Hire Required

            Physical Demands

            • Standing - Frequently
            • Walking - Frequently
            • Sitting - Rarely
            • Lifting - Frequently (50 lbs)
            • Carrying - Frequently (50 lbs)
            • Pushing - Frequently (50 lbs)
            • Pulling - Frequently (50 lbs)
            • Climbing - Occasionally (50 lbs)
            • Balancing - Occasionally
            • Stooping - Frequently
            • Kneeling - Frequently
            • Crouching - Frequently
            • Crawling - Occasionally
            • Reaching - Frequently
            • Handling - Frequently
            • Grasping - Frequently
            • Feeling - Constantly
            • Talking - Constantly
            • Hearing - Constantly
            • Repetitive Motions - Constantly
            • Eye/Hand/Foot Coordination - Constantly

Keywords: University Hospitals, Cleveland , Clinical Nurse Navigator Cardiology- HHVI Willoughby, Healthcare , Willoughby, Ohio

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