Lead Phlebotomist - Independence Family Health Center - Full Time

Company: Cleveland Clinic
Location: Independence
Posted on: May 16, 2022

Job Description:

Responsibilities:

• Handles internal and external customer service issues/concerns and initiates any necessary follow-up.
• Communicates to the staff all procedural changes and/or problems which are pertinent to the delivery of healthcare at the direction of the Section Leader.
• In absence of Section Leader, serves as the point person for problem resolution in a timely manner.
• Collects blood samples from all patients using venipuncture, finger stick, and heel stick techniques. Interprets physician's orders for sample collection.
• Instructs patients in the proper technique for collecting various specimens.
• Processes specimens and enters results for tests referred to reference laboratories.
• Delivers all samples collected to the Laboratory Accession Area for processing.
• Ensures the patient's safety; attends to any patient who faints or becomes ill.
• Coordinates orientation and training schedules, assists Section Leader to ensure that the section is in compliance with accrediting and regulatory agency standards and safety guidelines.
• Assists in the training of phlebotomy students, and the orientation of new employees.
• Maintains a high level of accuracy in all activities.
• Participates in and/or conducts in-services and continuing education programs.
• Attends workshops, seminars and lectures to keep current on new procedures and equipment.
• Maintains inventory system for Laboratory stock area.
• Knowledgeable of, and able to complete all duties assigned in LIS (Sunquest) and HIS (SMS), including patient registration, test ordering, report printing, and result review.
• Assists front desk with sorting, typing, logging in, mailing out and separating specimens and requisitions.
• Maintains inventory control for the Outpatient Drawing Area.
• Other duties as assigned. Education:
  • High school diploma or GED required.
  • Associate's Degree preferred. Certifications:
    • General Laboratory: Certified in Phlebotomy, preferred. Complexity of Work:
      • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
      • Must be able to work in a stressful environment and take appropriate action. Work Experience:
        • Minimum of five years recent experience in a clinical laboratory and hospital experience preferred.
        • Demonstrated leadership experience.
        • Previous training experience required.
        • Proficient with Infant and Pediatric Phlebotomy. Physical Requirements:
          • Light lifting and carrying, under 15 lbs.
          • Use of fingers and both hands required.
          • Walking, standing and bending.
          • Ability for rapid mental and muscular coordination simultaneously.
          • Near vision at 13 to 16 inches to Jaeger 1 to 4.
          • Far vision correctable to 20/20 in one eye, and 20/40 in the other.
          • Not colorblind preferred.
          • Must have depth perception.
          • Must be able to distinguish colors and shades of color.
          • Hearing aid permitted.
          • Must work in close proximity with others. Personal Protective Equipment:
            • Follows standard precautions using personal protective equipment as required. Keywords: Phlebotomy, Phlebotomist, venipuncture, blood specimen, blood sampleAssists the Section Leader with daily oversight of the department to ensure that inpatient phlebotomy, the Outpatient Lab (ROP) and the Specimen Processing area maintain a continuous workflow. Completes phlebotomy associated duties; draws blood, transports specimen and related tasks. Interacts as a team member and maintains a positive customer service orientation.

Keywords: Cleveland Clinic, Cleveland , Lead Phlebotomist - Independence Family Health Center - Full Time, Healthcare , Independence, Ohio