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Lead Phlebotomist - Independence Family Health Center - Full Time

Company: Cleveland Clinic
Location: Independence
Posted on: May 16, 2022

Job Description:


  • Handles internal and external customer service issues/concerns and initiates any necessary follow-up.
  • Communicates to the staff all procedural changes and/or problems which are pertinent to the delivery of healthcare at the direction of the Section Leader.
  • In absence of Section Leader, serves as the point person for problem resolution in a timely manner.
  • Collects blood samples from all patients using venipuncture, finger stick, and heel stick techniques. Interprets physician's orders for sample collection.
  • Instructs patients in the proper technique for collecting various specimens.
  • Processes specimens and enters results for tests referred to reference laboratories.
  • Delivers all samples collected to the Laboratory Accession Area for processing.
  • Ensures the patient's safety; attends to any patient who faints or becomes ill.
  • Coordinates orientation and training schedules, assists Section Leader to ensure that the section is in compliance with accrediting and regulatory agency standards and safety guidelines.
  • Assists in the training of phlebotomy students, and the orientation of new employees.
  • Maintains a high level of accuracy in all activities.
  • Participates in and/or conducts in-services and continuing education programs.
  • Attends workshops, seminars and lectures to keep current on new procedures and equipment.
  • Maintains inventory system for Laboratory stock area.
  • Knowledgeable of, and able to complete all duties assigned in LIS (Sunquest) and HIS (SMS), including patient registration, test ordering, report printing, and result review.
  • Assists front desk with sorting, typing, logging in, mailing out and separating specimens and requisitions.
  • Maintains inventory control for the Outpatient Drawing Area.
  • Other duties as assigned. Education:
    • High school diploma or GED required.
    • Associate's Degree preferred. Certifications:
      • General Laboratory: Certified in Phlebotomy, preferred. Complexity of Work:
        • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
        • Must be able to work in a stressful environment and take appropriate action. Work Experience:
          • Minimum of five years recent experience in a clinical laboratory and hospital experience preferred.
          • Demonstrated leadership experience.
          • Previous training experience required.
          • Proficient with Infant and Pediatric Phlebotomy. Physical Requirements:
            • Light lifting and carrying, under 15 lbs.
            • Use of fingers and both hands required.
            • Walking, standing and bending.
            • Ability for rapid mental and muscular coordination simultaneously.
            • Near vision at 13 to 16 inches to Jaeger 1 to 4.
            • Far vision correctable to 20/20 in one eye, and 20/40 in the other.
            • Not colorblind preferred.
            • Must have depth perception.
            • Must be able to distinguish colors and shades of color.
            • Hearing aid permitted.
            • Must work in close proximity with others. Personal Protective Equipment:
              • Follows standard precautions using personal protective equipment as required. Keywords: Phlebotomy, Phlebotomist, venipuncture, blood specimen, blood sampleAssists the Section Leader with daily oversight of the department to ensure that inpatient phlebotomy, the Outpatient Lab (ROP) and the Specimen Processing area maintain a continuous workflow. Completes phlebotomy associated duties; draws blood, transports specimen and related tasks. Interacts as a team member and maintains a positive customer service orientation.

Keywords: Cleveland Clinic, Cleveland , Lead Phlebotomist - Independence Family Health Center - Full Time, Healthcare , Independence, Ohio

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