Director, Clinical Implementation - Fully Remote

Company: Kepro
Location: Cleveland
Posted on: January 16, 2022

Job Description:

Description

Director, Clinical Implementation

• Are you an experienced Director, Clinical Implementation looking for a new challenge?
• Do you value care management and quality improvement?
• Are you motivated, energetic, and excited to become part of the Kepro team?
  If so, you might be our next new team member!
  
  Who We Need
  
  The Director of Clinical Implementation is Kepro's clinical leader responsible for representing our clinical platforms to clients and working to develop and deploy the platforms in partnership with technology. The Director defines the clinical requirements and works with IT to deploy clinical platforms for case management, utilization management, and clinical assessment work at Kepro. As the Clinical Subject Matter Expert for Kepro's technology, the Director works across Kepro to represent our clinical platforms. Engagement with clients begins with business development activities and continues through implementation as well as ongoing participation in platform development activities.
  
  Why us?
  
  Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.
  
  People Focused. Mission Driven.
  
  Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.
  
  We do this through our people.
  
  At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.
  
  Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.
  
  What You'll Do
  
  • Clinical Subject Matter Expert for Kepro's clinical platforms EQSuite and Atrezzo; Represent EQSuite and Atrezzo from a business perspective as part of new business development on proposals and sales demonstrations
  • EQSuite Clinical Product ownership - Partner with technology and account management to drive EQSuite development; provide clinical subject matter expertise on Atrezzo development
  • Implementation of EQSuite and Atrezzo: Clinical Lead in the implementation of new business. Primary facilitator for internal and client clinical teams. Partner closely with Account Management, Operations, and technology to ensure successful implementations. Work with clients to map business / clinical processes to eQSuite and Atrezzo system configuration including development of system models, workflows, documentation of business and clinical processes, and other operational clinical functions (new and existing business).
  • Partner with IT on development of systems including User Testing, identification of gaps in how eQSute and Atrezzo map to client needs, and deployment of new functionality
  • Partner with training to define training needs and strategy for new clients; provide SME to help training team as needed in development of materials, training curriculum, and initial go live support
  • Named Clinical Lead for State Technology contracts
  • Partner across the organization on all clinical matters regarding Kepro's clinical technology including Quality, Compliance, Business Development, Technology, Operations, etc.
  • Other duties as assigned
    What You'll Need
    
    Required Qualifications
    
    • Bachelor's degree in Nursing or equivalent experience
    • Clinical degree required
    • Five years experience in clinical operations including case management, utilization management, and clinical assessments.
    • Three years experience in software or quality roles
    • Experience in various roles a plus including Clinical Reviewer, Case Manager, Supervisor / Manager of Clinical Operations
    • Experience with State Medicaid clients preferred
    • Software implementation or development in the healthcare environment
    • Ability to work with various levels and departments across the organization and external stakeholders
    • Ability to present the right level of information to various audiences from senior leadership to system users
    • Work independently, problem solve, and make fact based decisions
    • Documentation of process flows and requirements
    • Knowledge of clinical criteria (Interqual, Milliman, State / Client criteria)
    • Knowledge of URAC, NCQA and other regulatory bodies
    • Experience supervising people
      Thank You!
      
      We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Kepro and invite you to apply to future openings that may be of interest. Best of luck in your search!
      
      - The Kepro Talent Acquisition Team
      
      Mental And Physical Requirements
      
      The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.
      
      EOE AA M/F/Vet/Disability
      
      Kepro is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Keywords: Kepro, Cleveland , Director, Clinical Implementation - Fully Remote, Healthcare , Cleveland, Ohio