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Leasing and Occupancy Manager

Company: Jonathan Rose Companies
Location: Independence
Posted on: October 13, 2019

Job Description:

Rose Community Management (RCM), an affiliate of Rose Companies, is a hands-on property management company focused on enhancing the lives of our residents, creating a good working environment for our employees, and meeting the financial, regulatory, environmental, and social goals for each property. With over 250 employees in 12 states, we are leaders in our field. We have both the insight and the experience to manage affordable and mixed-income housing in a way that makes a lasting, positive impact on communities and on people's lives, while meeting financial expectations. Many members of our senior management team have more than 25 years' experience in the field of affordable housing, including federal programs, low-income tax credits, and mixed-income transactions. We empower our team to share ideas and to take on the complexities of our business. We foster a collaborative environment and team up with other groups within Jonathan Rose Companies to make sure we are implementing the best solutions for any of our projects.

For this purpose, RCM is seeking aLeasing and Occupancy Managerwhose primary focus will be to oversee all aspects of the Rose Community Management (RCM) Leasing and Occupancy initiatives, within the Affordable Housing Portfolio and beyond, and ensure adequate marketing materials, leasing tools, and resources are planned and provided for, while established occupancy goals are met and reporting requirements are maintained. This individual will interface with partners across all lines of business to assess current leasing practices, build and enhance current marketing plans, and develop/produce required Occupancy and Leasing reports. The role will have high visibility on-site to evaluate, provide feedback and recommendations on operations, market ready quality, vacant turnaround time, curb appeal, and more. The Leasing and Occupancy Manager will represent the financial goals and social and environmental mission of Rose Companies by performing the following functions:

  • Develop, oversee and plan the execution of all aspects of Affirmative Fair Housing Marketing plans, including but not limited to, media, outreach, collateral, signage, sales staff assessments/training, financial recommendations, and operational aspects described as"Curb Appeal" that could impact leasing/occupancy.
  • Partner with the operations team to create and track action plans to continuously improve occupancy, shop scores, customer satisfaction ratings, and other core processes in our residential management activities. Results will be tracked, and plans adjusted on an ongoing basis throughout the year to improve performance.
  • Manage projects with many steps and dependencies, such as coordinating the gathering of information for a detailed market assessment for the acquisition/development of new community lease up; coordinating and gathering information to develop and produce weekly/monthly/quarterly/annual Leasing and Occupancy reports and summaries, including reporting to senior leadership and ownership, working with the RCM IT& Compliance departments, and OneSite team to ensure all property leasing/occupancy documentation is accurately captured in OneSite and in use.
  • Closely collaborate with the JRCO and RCM team members to ensure JRCO Branding requirements are applied in all collateral/resources, and that material/collateral compliance of all marketing materials is up-to-date.
  • Maintain open and strong relationships with regional managers and understand challenges and opportunities on regional and property level to address issues as well as encourage success in a joint and supportive approach.
  • When called upon, this position will be required to work on-site with /or in place of community team members, when a vacancy or occupancy challenge exist.
  • Develop and provide training for community leasing teams.
  • Coordinate open houses and social media events that enhance leasing and marketing efforts.
  • Establish and maintain good relations with local businesses and anchor institutions who can help bolster leasing.
  • Participate in special projects and initiatives as identified.

    Rose Companies is committed in policy and practice to providing equal employment opportunities for all applicants and employees, based upon their training, experience, and overall qualifications. Consistent with this commitment, discrimination against an applicant or employee based upon the individual's race, color, creed, religion, sex, gender, age, national origin, ancestry, citizenship status, marital or familial status, sexual orientation, gender identity, gender expression, disability, military status, protected veteran status, genetic information, or any other condition or characteristic protected by law is strictly prohibited.Requirements

    • Inspired to perform well by the completion of tasks
    • Inspired to perform well by the ability to contribute to the success of a project or the organization
    • Advanced
    • Advanced
    • Advanced
    • Advanced
    • Advanced
    • Advanced
    • Advanced
    • Advanced
    • Advanced
    • Advanced
    • Operations assignments (property manager, regional manager with marketing responsibilities positions) in multi-family housing is preferred.
    • Strong communications skills with all levels of management and employees, energetic and credible with a proven track record, and deeply knowledgeable of the goals of the role.
    • Exhibit a focus on bottom line results, an understanding of how goals fit into the big picture, persistence in the face of obstacles, and a performance ethic that insures that the work will get done, the targets will be achieved, and the project will be on track.
    • Adept at creating project plans, gaining alignment with all key stakeholders, and following through with tenacity to achieve project goals.
    • Proven skill in using leasing and marketing tools to drive consistently high levels of occupancy in various environments - new lease-ups, property turn-arounds, and ongoing property life-cycle stages.
    • Strong analytical and process skills that facilitate the planning process and the on-going marketing performance review process.
    • Ability to effectively prioritize in a fast-moving environment
    • Brokers License preferred.
    • Knowledge and proficiency of property management software, such as RealPage and Yardi. Strong command of web-based marketing tools and social media platforms
    • Direct experience in exceeding leasing goals at Section 8 and LIHTC properties throughout the life cycle of the properties, including initial lease-up at new developments, and leasing initiatives at under performing properties.
    • Strong history in developing and implementing Affordable Fair Housing Marketing Plans for LIHTC and HUD properties.
    • Regional leasing experience in the affordable multi-family housing sector with the primary focus being on leasing Section 8 Elderly/Family housing and the initial lease-up of LIHTC housing. Experience in mixed-income and market rate housing is a plus.

Keywords: Jonathan Rose Companies, Cleveland , Leasing and Occupancy Manager, Executive , Independence, Ohio

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