IT Lead, Cutover Management

Company: The Sherwin-Williams Company
Location: Cleveland
Posted on: April 20, 2024

Job Description:

The IT Lead, Cutover Management role will be responsible to establish, standardize and execute Cutover Plan for BIOS (Business Integrated Operating Systems) initiatives. The incumbent will be responsible for coordinating and compiling Cutover Steps, Dependencies, Owners and timelines for both Oracle Cloud and all other boundary applications in scope. This role reports directly to the IT Dir, Oracle Platform delivery.

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• Establishes a standardized version of Cutover Plan which can be re-used for future BIOS initiatives.
  
• Coordinates and compiles Business Continuity, Go-Live Contingency, Hypercare Strategy as part of Cutover planning.
  
• Develops, maintains, and manages the Cutover plan for BIOS initiatives, including both Oracle Cloud and all Boundary applications in scope.
  
• Works Closely with Business Leads and Workstreams to document the business cutover plan.
  
• Works Closely with Legacy team and Workstreams to document Legacy system steps.
  
• Works Closely with Finance Business and IT teams and Data Conversion Team to capture Month End processing steps in both Legacy system and Oracle Cloud.
  
• Acts as a liaison between the Cutover Team and the related task execution team (OTI, ITC, PMI, STP, Data, OCM, Local Site System owners, etc.)
  
• Works closely with PMO, Change Management and Workstream teams to document Internal and External Communication plans.
  
• Validates Cutover task content (tasks, dependencies, executors, durations, etc..) for various teams in the initiative.
  
• Validates task changes requested by the execution team members, as necessary.
  
• Runs Cutover documentation and validation calls starting from Sprint phase.
  
• Runs Cutover Status calls UAT and Go Live cutover phases.
  
• Provides current updates on all delays, issues, risks that arise during Cutover.
  
• Acts as the first point of contact for any issues/concerns that need to be resolved and is also contacted during escalation process (i.e., a task is not being completed on time)
  
• Reviews each task that is triggered for various teams (i.e., it is copied on each team trigger email) to verify correctness for timing, dependency, etc.).
  
• Reports progress and status to various levels of management.
  
• Must be easily contacted by PMO/Cutover team (IM, email, phone); contact information should be populated in the Deployment Roster
  
• Compiles a list of contact numbers for executors of various steps in the cutover plan.
  
• Assists with creation of Go Live coverage/travel plan for Business and IT teams.
  
  Incidental Functions
  
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  • Prepare and lead presentations as requested
    
  • Lead internal teams/task forces on initiatives as assigned
    
  • Assist with other projects as necessary to contribute to efficiency and effectiveness of work requirements
    
  • Work outside the standard office 7.5-hour workday may be required.
    
    The successful candidate must have proven and strong experience working in ERP implementations and must be a people leader to collaborate across various Digital Technology and Business teams
    Formal Education & Certification
    Bachelor's degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.
    Knowledge & Experience Required
    
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    • 10+ years of IT experience.
      
    • 10+ years of broad-based information systems or large platform/ERP implementation experience.
      
    • 8+ years of demonstrated experience and success in leading and executing Cutover plans for large ERP platform implementations.
      
    • Strong understanding of high-level flows like Order to Cash, Source to Pay and Planning, Manufacturing, Inventory in ERP systems, preferably Oracle Cloud.
      
    • Strong understanding of Month End Tasks and dependencies.
      
    • Strong exposure to Data Conversion process and dependencies.
      
    • Proven experience effectively communicating to business domain stakeholders and technical teams.
      
    • Strong project management skills and/or substantial exposure to project-based work structures.
      
      Personal Attributes
      
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      • Poise and ability to act calmly and competently in high-pressure, high-stress situations.
        
      • High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.
        
      • Excellent listening, interpersonal, written, collaboration, and oral communication skills. These skills will be used to explain digital concepts and technologies to business leaders, and business concepts to technologists; ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding, and to sell ideas and processes internally at all levels, including the board if required.
        
      • Effective presentation and facilitation skills to cross-functional and cross-level audiences
        
      • Strong knowledge and understanding of business needs, customer focus, skill to manage expectations, with the ability to establish and maintain a high level of trust and confidence.
        
      • Ability to work with multiple stakeholders and navigate diverse perspectives.
        
      • Ability to foster work culture and relationships among project teams to sustain program outcomes over the long-term.
        
      • Proven analytical and problem-solving abilities.
        
      • Motivated and competent to develop objectives and timelines to accomplish goals.
        
      • Attentive to detail with focus on multitasking and the application of resources required to achieve goals.
        
      • Flexibility, able to adapt to change and embrace it.
        
      • Ability to work well independently or leading a project team/effort with limited supervision.
        
      • Strong teamwork and interpersonal skills.
        
      • Strong commitment to inclusion and diversity.
        
        Physical Activities/Capabilities/Work Environment
        
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        • Sit for extended periods of time; walk and stand occasionally.
          
        • Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components constantly.
          
        • Lift and transport moderately heavy objects, such as computers, devices, and peripherals occasionally.
          
        • Work environment involves everyday risk or discomforts requiring normal safety precautions typical of such places as offices, meeting, and training rooms, i.e., use of safe work practices with office equipment, avoidance of trips and falls, and observance of fire regulations.
          
          
          This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.
          This position is eligible to work in the office three days a week and has the option to work remotely two days a week.

Keywords: The Sherwin-Williams Company, Cleveland , IT Lead, Cutover Management, Executive , Cleveland, Ohio