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OEM Account Manager

Company: Hyland Software
Location: Westlake
Posted on: April 3, 2024

Job Description:

OEM Account Manager

Job ID


# of Openings


Job Locations

Remote - U.S.




The Alliance Manager is responsible for managing and expanding a formal Alliance success program for the Company that meets/exceeds assigned sales development target for alliance generated business.

What you will be doing

  • Take proactive measures to constantly improve the relationship with complex moderate risk Strategic Alliance Partners
  • Be the single point of contact for our partners including on-boarding account management forecasting business reviews and Q&A
  • Cultivate business relationships between the company and Independent Software Vendors that complement the company's software offerings
  • Fully understand and articulate the variety of partner agreements offered by the company; work with company's legal team to modify and evolve agreements to accommodate business requirements of the company
  • Assist ISVs in developing a business case to justify integration project and present findings to stakeholders at the company
  • Participate and coordinate alliance demos to validate viability of working with ISV from both an architecture and cultural vantage point
  • Develop alliance partner evaluation to determine appropriateness for transition to industry team or continue to manage from within alliances team
  • Work with partners to develop strategic business plans that satisfy mutually agreed upon goals and objectives; communicate business plans to sales management and provide quarterly updates
  • Identify and communicate new sales opportunities to sales management
  • Identify coordinate and track leads through partners; collaborate with field sales team to identify appropriate solutions
  • Provide support to existing partners via shared goals and joint activities
  • Leverage knowledge and experience to promote company products as well as provide training to partners
  • Work with the marketing team to implement marketing programs including enhanced partner website portal partner product certification partner training and collateral
  • Share extensive experience and best practice knowledge; contribute to the overall growth and quality of the sales team
  • Attend trade events with goal of generating sales opportunities expanding relationship with alliance partner and building influence base
  • Develop Play Books for each partner and present to other team member for formal feedback and review
  • Provide guidance and support to other team members
  • Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy

    What will make you successful

    • Associate's Degree
    • Alfresco expereince preferred
    • Experience in sales business development strategic alliances or product marketing
    • Proven proficiency and understanding of the sales process product capabilities/economics operations and core marketing
    • Experience starting developing and monetizing partner alliances
    • Proven year-over-year revenue target achievement
    • Experience selling to C-level executives and senior leadership teams
    • Experience with web design
    • Experience with Enterprise Content Management (ECM)
    • Microsoft Windows Office and Outlook proficient
    • Demonstrated ability to establish rapport and gain the trust of others
    • Strong at gaining consensus across multiple departments and leadership levels
    • Strong oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
    • Highly organized and experienced at successfully multi-tasking
    • Self-motivated with the ability to manage work to completion with minimal oversight
    • Strong collaboration skills applied successfully within team as well as with other areas
    • Up to 50% travel time required
    • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job Based on individual states' employment laws, the following details are to comply with the relevant salary posting requirements: base salary range of $100,000-193,000 and eligible for bonus and benefits What you can expect next
      • Hyland Recruiters thoroughly review every application and will contact you within 1 to 2 weeks regarding next steps. Be sure to add Hyland to your contacts list and check your spam folder so you never miss a message from us!
      • Any follow up questions? Email your Recruiter directly at .Benefits401(k) Retirement Savings. Flexible Schedule. Paid Time Off. Medical, Dental, Vision. Volunteer Paid Time Off. Wellness Reimbursement. Paid Parental Leave. Sabbatical Program. Hyland House Program.Find out more by going to . Welcome to #HylandLifeSince 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do - whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work. The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success. As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them. We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Keywords: Hyland Software, Cleveland , OEM Account Manager, Executive , Westlake, Ohio

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