HTM Cybersecurity Program Manager

Company: Sodexo
Location: Cleveland
Posted on: May 28, 2023

Job Description:

Unit Description: Precise. Reliable. Powerful. Join a team as innovative as the technology we manage. -Sodexo at University Hospitals has a great opportunity for an HTM Cybersecurity Program Manager located in Cleveland, OH. -Sodexo partnering with University Hospitals to provide comprehensive primary and community-based care - the kind of health care people need most - as well as access to the highest quality specialty care when necessary. -Today, University Hospitals is one of the nation's leading health care systems, providing patient-centered care that meets the highest standards for quality and patient safety and have received numerous awards and recognitions from some of the most prestigious institutions in the country for their leadership and exceptional patient outcomes. -The System's 1032-bed, tertiary medical center, University Hospitals Cleveland Medical Center, is an affiliate of Case Western Reserve University. Included on UH's main campus are University Hospitals Rainbow Babies & Children's Hospital, among the nation's best children's hospitals; and University Hospitals Seidman Cancer Center, part of National Cancer Institute-designated Case Comprehensive Cancer Center at Case Western Reserve University (the nation's highest designation). -Primary Duties & Responsibilities -

• Stakeholder Management - ability to build positive relationships with stakeholders, mapping of stakeholder motivators and sentiments, ability to translate stakeholder feedback into actions, ability to align goals and strategy across a matrixed environment -
  • Executive Level Presentation Skills - ability to prepare presentation material for an executive audience, confident presentation and communications, ability to facilitate executive stakeholders, ability to drive results from executive meetings -
    • Accountability - willingness to own a strategy and execution, including the need to drive continuous improvement and advancement -
      • Business Acumen - understanding of healthcare as a business, ability to define and monitor metrics, deep understanding of hospital procurement processes, basic understanding of hospital finances, ability to tie program metrics to hospital metrics -
        • Translation of Data into Strategy - ability to develop core components of a robust strategy with minimal direction, connection of data evidence & outcomes to progress towards a defined goals, adjust strategy based on data, identify opportunities for improvement or pivot -
          • Audit & Performance Improvement - familiarity with technical audit protocols and best-practices, ability to effectively manage audit process, translation of audit findings into overall audit results, ability to assess audit artifacts and evidence, communication of audit results, development of corrective action plansIs this opportunity right for you? -Working in Healthcare Technology Management -for Sodexo, you will partner with our -Healthcare clients to manage their clinical technology needs. Together, we provide leadership and expertise for their business, patients, residents and the staff who care for them. At Sodexo, we improve the Quality of Life of all those we serve. -If you share these values, apply today! -Please learn more about University Hospitals at:https://www.uhhospitals.org/ -Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. -Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment at Sodexo, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. -Working for Sodexo: -How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. -Not the job for you? -At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs - - - - What We Offer: Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training. Position Summary: Oversees the implementation and sustainment of a highly complex cybersecurity program in alignment with the Sodexo enterprise cybersecurity strategy. Leads stakeholder engagement through various hospital leaders such as IT, Security, Clinical Executives, Quality, and Internal Audit. Is accountable for meeting and reporting on program metrics and KPIs as defined by the customer and the enterprise cybersecurity strategy. Maintains clear alignment to the Director of Cybersecurity and escalates risks or blockers as appropriate. May be responsible for assembling team, assigning individual responsibilities, identifying appropriate resource needs, and developing schedule to ensure timely completion of program initiatives. -Program Management - 60%
            • Leads regular engagement with key hospital leaders in IT and Information Security
            • Sets expectations with hospital leaders through formal Stakeholder Management
            • Manages changes to process and workflow through formal Change Management
            • Engages with enterprise Director of Cybersecurity to align on central cybersecurity strategy
            • Provides thought leadership in the development of enterprise cybersecurity strategy
            • Builds roadmap for implementing cybersecurity strategy within their account or facility
            • Manages KPIs in alignment with customer expectations and central cybersecurity strategy
            • Leads the monitoring and reporting of program performance against defined KPIs
            • Identifies risks and blockers for escalation to enterprise cybersecurity teams
            • Leads resource (HR) management and team development to achieve program objectivesTechnical Support - 20%
              • Maintains familiarity with emerging cybersecurity trends
              • Advises on cybersecurity strategies for the hospital as it pertains to medical devices
              • Provides support of urgent cybersecurity activities such as response to zero-day vulnerabilitiesTraining - 10%
                • Leads HTM cybersecurity education & awareness for hospital leadership as needed
                • Evaluates cybersecurity competencies of HTM staff and identifies gaps
                • Participates in industry cybersecurity workgroups and forums as representative of Sodexo
                • Completes mandatory technical and non-technical trainingRegulatory and Compliance - 10%
                  • Leads the completion of local cybersecurity audits using enterprise cybersecurity guidelines
                  • Supports hospital audits involving cybersecurity, including HIPAA and Joint Commission
                  • Supports enterprise cybersecurity audits in alignment with enterprise leadership
                  • Develops remediation plans for any audit findings related to cybersecurity
                  • Oversees completion of remediation plans within a timely manner Qualifications & Requirements: Basic Education Requirement: Bachelor's degree or equivalent experience
                    Basic Management Experience: 3 years
                    Basic Functional Experience: 5 years -Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer

Keywords: Sodexo, Cleveland , HTM Cybersecurity Program Manager, Executive , Cleveland, Ohio