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VP Institute of Patient Centered Excellence-General Administration

Company: MetroHealth
Location: Cleveland
Posted on: January 27, 2023

Job Description:

Location: METROHEALTH MEDICAL CENTERBiweekly Hours: 40.00Shift: 8AM to 4:30PM Monday through FridayThe MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga Countys safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.Summary:In collaboration with the SVP-Chief Quality and Safety Officer, leads clinical care quality management across The MetroHealth System. Oversees and ensures that safe and reliable processes are embedded into the delivery of patient centered care, and develops a culture which values equity, patient safety, clinical excellence, patient experience, and continuous learning. Develops plans designed to improve the overall quality of the organization's facilities and patient care services. Oversees the implementation of quality improvement efforts designed to improve clinical performance and maintain compliance with The Joint Commission, Ohio Department of Health, and other accreditation standards. Collaborates with hospital leadership and medical staff to promote identification of organizational vulnerabilities and creates plans for mitigation. The VP is also responsible for implementing strategies for improvement on publicly reported measures such as Leapfrog and CMS Hospital Compare Star Rating. Serves as ambassador for the MetroHealth System and builds positive community relationships. Advances the organizations position with relevant constituents, as well as drives broader awareness and support for MetroHealth. Upholds the mission, vision, values, and customer service standards of The MetroHealth System.Qualifications:Required:Masters Degree (Healthcare Administration, Public Administration, Business Administration, Nursing, etc.).8 years of progressively responsible experience encompassing clinical and quality improvement responsibilities.Minimum 5 years of experience as leader in healthcare field.Experience with CMS (Centers for Medicare & Medicaid Services) conditions of participation for acute care hospitals and CMS survey processes.Proven experience in safety, quality, and experience initiatives.In-depth knowledge of external clinical quality reporting requirements.Current knowledge of Joint Commission, state, and federal guidelines, regulations, and standards.Superb communication, facilitation, negotiation, and listening skills, accompanied by the ability to know how to and when to influence, persuade, direct, challenge, and relinquish control.Exceptional written, oral, interpersonal and presentation skills and the ability to effectively interface with senior management, Board of Trustees, and staff.Preferred:Certified Professional of Healthcare Quality (CPHQ), Certified Professional in Patient Safety (CPPS) or Yellow belt or higher in Lean Six-sigma training (Will be required to obtain one of these certifications within 18-months of employment)Patient quality and safety experience in a large organization.Previous inpatient clinical experience.Physical Requirements:Ability to sit, stand, stoop, bend, and ambulate intermittently during the day.May sit or stand for extended periods of time.Ability to use computer.Ability to communicate in face-to-face, phone, email, and other communications.Ability to read job-related documents.Ability to travel.

Keywords: MetroHealth, Cleveland , VP Institute of Patient Centered Excellence-General Administration, Executive , Cleveland, Ohio

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